Joann Kang work email
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Joann Kang personal email
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Joann Kang is a Director of Branding at 4SI3NNA \ DEE ELLY. She possess expertise in customer service, international shipping, ups shipping, dhl shipping, usps shipping and 20 more skills. She is proficient in English.
4Si3Nna \ Dee Elly
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Brand Director4Si3Nna \ Dee Elly 2021 - Present
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Social Media/Marketing Manager4Si3Nna \ Dee Elly Jan 2019 - PresentLos Angeles, California, United States
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Ecommerce Manager4Si3Nna \ Dee Elly 2019 - Present
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Operations/Social Media ManagerNem Fashion Jun 2018 - Oct 2018Orange County, California, United StatesManage day-to-day operations in customer service, warehouse and shipping department. Oversee inventory and website content as well as supply management. Administer social media account, influencer outreach and collaborative campaigns. • Develop and implement operations systems and strategies for improved process workflow • Curate and manage social media content as well as correspondence with customers and influencers
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Ecommerce ManagerNecessary Clothing 2016 - 2018Greater Los Angeles AreaOversee and manage company website, systems as well as day-to-day online traffic and sales. Generate and utilize reports to identify and plan future sales campaigns and offers. •Work closely with creative director to research and develop new online marketing strategies •Maintain weekly/monthly meetings with third parties and report to CEO regarding new project strategies and plans •Work directly with CEO for financial planning and preparing of budget •Conduct in-house meetings to evaluate and set monthly goals -
Social Media ManagerNecessary Clothing 2016 - 2018Greater Los Angeles AreaResearch, develop and implement innovative approaches to build brand awareness and online reputation. Establish and maintain brand aesthetic in addition to tracking engagement, traffic and product sales through different marketing strategies. •Create regular publishing schedule based on analytics and insights •Produce, edit and publish relevant and high-quality content •Utilize social media accounts to explore and identify influencers for collaborative campaigns
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Customer Service And Shipping ManagerNecessaryclothing.Com 2013 - 2018Soho, NyOversee daily operations in warehouse and shipping facility. Manage customer service team of 15+ agents to maintain superior level of customer care 24/7. Coordinate courier pick-ups and ensure timely shipping schedule. Handle fraud protection and chargebacks as well as reviewing and approving orders for shipment. Process and record courier claims and reimbursements. • Innovated customer service workflow through implementation of third party source• Resolve escalated inquiries and disputes to benefit all involved parties• Negotiate shipping contracts and courier rates with UPS and DHL• Hire and train staff to increase performance and efficiency in fulfillment operations
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Inventory And Content ManagerNecessaryclothing.Com 2013 - 2018Soho, NyMaintained track of sales and restocking needs for e-commerce and brick-and-mortar locations. Reported to CEO and buying department for return and re-ordering needs. Managed 4,500+ SKUs; receiving and transferring stock to-and-from e-commerce and 6 brick-and-mortar locations. Create, develop and manage content for web catalog.• Implement warehouse management system (WMS) to improve productivity and quality control• Optimize space utilization by reconstructing warehouse layout• Partner with creative team to advance sales, campaigns and promotional events• Perform product uploads and visual merchandising
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Customer Service Representative And Shipping AgentNecessaryclothing.Com 2012 - 2013Soho, NyFulfilled 150+ orders daily while upholding highest level of quality standards.• Handled average of 70+ calls, 50+ chats, 50+ e-mails daily• Located resources for problem resolution, corrected policy and implemented best-option solutions• Implemented auto-responses to increase productivity and reduce response time
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Sales Associate/Cashier And Key HolderNecessary Clothing 2010 - 2012Soho, NyMaintained active presence on sales floor to greet and assist customers. Performed opening/closing procedures and balanced cash registers.• Handled up to 200 cash and credit/debit transactions daily• Optimized sales floor for efficient visual merchandising and cleanliness
Joann Kang Skills
Frequently Asked Questions about Joann Kang
What company does Joann Kang work for?
Joann Kang works for 4si3nna \ Dee Elly
What is Joann Kang's role at the current company?
Joann Kang's current role is Director of Branding.
What is Joann Kang's email address?
Joann Kang's email address is jo****@****ing.com
What is Joann Kang's direct phone number?
Joann Kang's direct phone number is +164621*****
What skills is Joann Kang known for?
Joann Kang has skills like Customer Service, International Shipping, Ups Shipping, Dhl Shipping, Usps Shipping, Online Fraud, Schedule Writing, Merchandising, Inventory Management, Inventory Control, Management, Customer Retention.
Not the Joann Kang you were looking for?
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Joann Kang
B.I.S. Media Entrepreneurship Student At Georgia State UniversityAtlanta Metropolitan Area -
JoAnn Kang
Brooklyn, Ny3netflix.com, gmail.com, blippar.com -
1midwest.edu1 +120172XXXXX
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Joann Yoon Kang
Atlanta, Ga1communitycatalyst.org
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