Head Of Product Development And Operations
Lowell, Massachusetts, Us
Executive Leadership• Full responsibility for Product, Engineering, Manufacturing, Quality, and Regulatory strategies for the business• SME for medical device product development, medical device regulations, and digital health technology• Led weekly executive management meetings promoting cross functional collaboration and communication• Communicated product strategy, including timeline and budget updates, to board of directors• Supported CEO with fundraising planning for Series B and additional intermediate grantsProduct/Engineering• Created, drove, and reported on go-to-market strategy for flagship product, along with CEO and Clinical Research• Owned Minimally Viable Product (MVP) definition, timeline, and budget• Responsible for product pipeline and future roadmap• Supported existing prototype device, under Investigation Device Exemption (IDE), owned hardware (pneumatic, electrical, and apparel), firmware, and software)• Managed customer operations, including complaint management and client support• Managed and mentored product development team• Managed communications with external design firm, contract manufacturer, suppliers, and contractorsQuality/Regulatory• Led all high-level quality and regulatory strategy decisions surrounding FDA and CMS regulations• Advised on digital health industry trends, including new/updated regulations• Owned IDE strategy for current prototype device and supported Clinical Lead with IRB submission• Developed and maintained SOPs, responsible for QMS compliance and effectivity (21 CFR 820 and ISO 13485)• Led integration and rollout of electronic QMS software (Greenlight Guru)