Joann Mulnix-Morris Email & Phone Number

Greater Orlando

• Assess, develop, and implement value-enhancement opportunities for assets in both operational and capital disciplines; understanding the property from both operational and real estate perspectives• Evaluate on property F&B, Housekeeping, Maintenance, Sales operations and 3rd party operators• Maintaining a thorough understanding of all factors affecting markets and sub-markets associated with each property's positioning including but not limited to supply and demand factors, industry and local market influencing organizations and competitive properties• Identify and address any existing or potential deficient conditions relating to the physical asset• Review monthly operating reports to help track operating performance, operating budget variances, and significant changes in the assets and their respective markets• Monitor the progress of capital improvement projects and spending for adherence to approved plans and identify cost variances

Flagler Beach, Florida, United States

Sales, Marketing and Revenue Management development.Expanding marketing strategies and educate sales teams to implement and achieve goals.This focus also is incorporated into developing and orchestrating corporate strategies for client relations, market analysis and segmentation, prospect identification, proposal delivery, contract negotiation, yield and rate management and marketing campaign design and execution. Helping track, analyzes and reporting competitive trends for each market, and has been outstandingly successful in growing e-commerce sales for HVS Hotel and Asset Management properties through strong understanding of internet intermediaries and global distribution systems.Day to day responsibilities include:• Reviewing sales team’s performance • Helping teams implement processes that result in increased revenue and efficiencies. • Remaining current within all aspects of hotel revenue generation, including digital marketing.

Responsible for the overall operations for a 255 room airport property with 32,000 square feet of meeting space. Motivate and inspire 130 professionals to exceed goals in room revenue, food and beverage revenue, customer satisfaction as well as expense control. Represent hotel in various tradeshows and through outside sales efforts. Executed an off property catering aspect at Mall of America.

2005Responsible for all sales and marketing efforts for Hotel and Event/Banquet sales including rebuilding corporate customer base and training sales staff of six on fundamental sales skills. Create and implement quarterly action plans for 4 sales managers and Catering Director and two coordinators. Reevaluate market, creating and implement actions steps on regaining lost business, Month end reporting and forecasting.