Joann Nieman Email & Phone Number

Greenwood Village, Co

United States

For a multinational technology company, organized facilities, smart hands support, real estate, network and customers into cohesive teams migrating devices, consolidating software labs and performing annual maintenance. Advised on program and project management processes.- Completed major overall of lab facility on schedule – migrated tenants to other facilities, completed major network upgrade and moved new tenants in without a single unplanned outage- During contract transition, documented customer's existing processes and procedures where none previously existed – used by Cognizant & customer to quickly bring new resources up to speed - Developed and taught a tools and processes lunch & learn for customer PMs and stakeholders – received multiple accoladesFor a large international retailer, led global team migrating over 1100 servers to new virtualization environment and upgrading over 150 servers to supported software. - Adept scheduling led to project completion on schedule – despite multiple lengthy customer delays- With 100+ servers in motion at anytime, detailed management and in-depth reporting tracked critical path and other performance measures at the detailed project and executive level

While at EMC, I led a broad spectrum of projects from Microsoft server deployments, virtualization implementations and EMC hardware installations. My customers were a mix of DoD, Federal and Commercial enterprise customers. I delivered multiple (20-40) projects simultaneously while adhering to the agreed to schedule and budget all the while ensuring customer requirements were met or exceeded. To ensure all aspects of the project are understood, I regularly communicate with stakeholders both orally and in writing. Applied processes and solutions to help clients minimize risk and maximize productivity around directory services, knowledge management, collaboration and end-to-end migrations. Selected Accomplishments:- Project / Program Manager of 11 projects totaling $10M in storage and backup and recovery systems -- Provided optimal customer service that led to purchase of additional products and services- Led 5-person cross-functional team that successfully defined strategy to accelerate IT transformation and cloud migration for US scientific agency.- Recognized for completing projects that generated $4.474M in revenue and $10.22M in follow-on sales in 2012 alone.- Spearheaded development and implementation of robust portal that enhanced military commander situational awareness at all levels.- Championed deployment and customization of SharePoint for 400-seat pilot, which laid groundwork for 130k seat implementation.

USAF Retired. IT Specialty. While in the AF, I managed and led teams repairing communications systems and operating the messaging and data center. At the National Security Agency (NSA) I worked PKI programs and began my Project Manager career. While at my last assignment at AF Space Command I was the Project Manager for the command's server consolidation which included writing the Operations & Maintenance Statement of Work (SOW) for the consolidation of the email network. Leader and management of teams as large as 200 personnel.

Masters, Management

Activities and Societies: Attended through the adult program off campus.

Masters Certificate, Applied Project Management

Bsa, Business It

Activities and Societies: Arnold Air Society Air Force ROTC