Responsible for the substantial wine section (especially fine wines and Direct-to-You wines) in a brand new flag-ship store in Tampa FL.

I took a break from finance and established a boutique California wine import and distribution business.I grew the business to 4 staff managing all aspects of sales, marketing, operations and finance : Identified new prospects through web research (Google, Yelp, Square Meal and other sources) Segmented prospects into high value on-trade and off-trade, added to our extensive e-marketing database in order to receive our Wine of the Week e-newsletter Opened new accounts through cold calls by telephone, email and largely by face-to-face premises visits Conducted multiple prospect/client tastings of wines at client premises to tight schedules in central London Provided ongoing account management through regular contact and order management Managed our stand at multiple trade shows in the UK Attended trade shows and wine tastings extensively in the USA, UK and Germany Conducted private dinner tasting for trade and consumer clients and prospects Obtained and held multiple professional licences and accreditations including: Her Majesty’s Revenue and Customs Alcohol Import and Distribution Licence (2010) Licence to Sell Alcohol on and off premises in England and Wales (2011) Wine Society Education Trust – Level 1 (2011) Level 2 (2015). Level 3  Royal Borough of Greenwich Retail Alcohol Sales Licence (2012) Under my guidance our wines won a number of internationally recognized Decanter Awards in the UK during 2011-12 (including best Bordeaux Blend from the USA in 2011)As a co-founder of this boutique California wine import and distribution business I was involved in all aspects: Selecting the wine portfolio at the wineries in California (using our proprietary rating and scoring system) US export freight, logistics and shipping EU import logistics and documentation into our bonded warehouse Customer order fulfilment including withdrawal from bond, tax and duty payments and delivery to customer premises on a same-day or next-day basis

In my career in wealth management I worked as the Operations Manager for this small, family wealth management business in Los Angeles (my hometown). A summary of key responsibilities:  Responsible for middle and back office financial operations with a client base of HNW individuals, family offices, wealth management, trusts and charities Provide service and support functions such as account openings, including maintenance and balancing “KYC” functions and maintained correspondence such as, legal documents as well as birthday, holiday cards and business articles that the client may have an interest in. Obtained all necessary SEC compliant information from clients for opening and closing accounts Create daily account client reconciliations and resolution of trade discrepancies utilizing DTCC/SunGard. Monitor traders front-books to ensure all positions and P&L are correct Interacted with custodians and brokers via Internet platforms and personal communication Updated market indices’ monthly for performance and billing Assemble and provide client marketing/ project presentations including position, cost basis and performance measures. Liaise closely with Corporate Actions to ensure clients stock and cash settlement (i.e. dividends payments, spin-offs, splits, bond interest) are correct Audit monthly soft dollar broker commission reporting; manage all payments via SWIFT and ABA bank wire.  Undertake yearly review of SEC required client investment objectives and risk tolerance parameters, as well as securities class actions filings. Maintain in house and custodial database systems Successful in working within a diversified team environment Develops strong relationships with clients by demonstrating exceptional customer service Managed all gifting and year-end tax information requests for clients Headed project for catastrophic off site relocation

Active trader responsible for securities purchases and sales on NYSE, NASDAQ and AMEX for institutional and retail accounts. Extensive service in resolving client issues; responded to inquiries and requests for research reports, performance reports, transfers, gifting, checks, wires, quotes, online access and general account information.

Supported two high level institutional brokers, providing administrative activities, operations, securities trading, account management and trust servicesCreated and maintained detailed files regarding all aspects of the Financial Consultants’ business, including client correspondence, requests, meetings and appointments.