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@republicservices.com
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Joan Pritchard is listed as Experienced Customer Service Team Leader and National Account Administrator based in Hollywood, Florida, United States. AeroLeads shows a work email signal at republicservices.com and a matched LinkedIn profile for Joan Pritchard.
Joan Pritchard previously worked as Corporate Account Administrator at Republic Services Inc and Team Leader at American Express. Joan Pritchard holds Bs Course Work, Mathematics from The University Of Akron.
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Organized, detail oriented Account Administrator and Customer Service Team Leader with extensive experience in Fortune 500 companies. Strong leadership skills with proven ability to manage, coach and train staff and peers in areas of customer service. Self motivated to produce results in highly demanding work environments. Possess excellent team, interpersonal and communication skills with ability to communicate with all levels of staff and management.Specialties: Leadership skills, communication skills, developing and motivating, training, recording and reporting statistics, assessing quality, policies and procedures, change management, managing inventory, team building, human resources, experienced with payroll, interviewing skills, customer service, AP/AR, P-card.
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Managed financial, accounting and customer service functions in the waste management industry for Fortune 500 accounts. Facilitated all aspects of assigned national accounts throughout the life of the relationships. Implemented rightsizing of multiple accounts to realize cost savings for clients. Analyzed all customers inquiries and resolved to ensure accuracy of those accounts.
Led a team of 10-25 specialty customer service associates in providing customer service to card holders with correspondence and on phone. Coached, developed and motivated associates in researching and resolving various problems involving billing to achieve client satisfaction as well as being proficient in relevant state and federal legislation for the credit card industry.
Provided customer service to card holders via correspondence and phone. Documented conversations on accounts; maintained accurate and detailed files. Researched and resolved various problems involving billing specializing in credit balance refunds and customer inquiries on accounts sent to outside agencies for collections.
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Joan Pritchard is listed as Experienced Customer Service Team Leader and National Account Administrator.
AeroLeads has found 2 work email signals at @republicservices.com for Joan Pritchard.
Joan Pritchard is based in Hollywood, Florida, United States.
Joan Pritchard has worked for Republic Services Inc and American Express.
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Joan Pritchard holds Bs Course Work, Mathematics from The University Of Akron.
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