Joan Quiroz Email & Phone Number

Villa Park, Il, Us

Franklin Park, Illinois, United States

Greater Chicago Area

Validated claims against contracts and programs for major accounts. Processed invalid claims for repayment. Worked closely with broker and sales to verify events and contacts for customers. Managed several large wholesale and retail accounts, including C&S Wholesale Grocers, WinCo Foods, and SpartanNash. Navigated customer portals to obtain documentation for customer claims. Assisted payroll department during coworker’s absence. Processed payroll for 1,200 hourly employees in various plants throughout the United States and Bahamas. Confirmed hours, pay rate, and payroll deductions, ensuring correct payment of incentives. Successfully trained employees in Chile via Skype within deadline. • Transferred payroll files to banks for processing. • Worked with retirement plan to ensure accuracy of records.

Validated claims against contracts and programs. Processed invalid claims for repayment and collection. Researched $20,000 outstanding invoice with major food service account. Identified incorrect purchase order numbers for product at location, transferring to second location. Reviewed open purchase orders and applied process of elimination, resulting in identification of original PO and paid invoice. • Resolved major distributor account with deductions over 90 days and large dollar balance. • Researched accounts lacking in programs and updates. Implemented corrections, reducing age of deductions and overall dollar balance.

Greater Chicago Area

Handled deductions and check processing for major client’s account, Unilever

Lombard, Illinoi

Provided customer service for major clients, including Quaker Oats, Colgate.