• Subject Matter Expert conducting Organizational Conflict of Interest reviews in accordance with state and federal requirements, disclose and where possible mitigate any actual, potential, or perceived OCI concerns • Coordinate with cross-functional teams across all areas of the UHG Enterprise (Legal, Public Optum Public Sector, UHC, UHG Ethics & Compliance) to mitigate risk • Provide compliance program support for government contracts – governance, P&Ps, communications, audit readiness, audit monitoring, CAP tracking, risk assessment scorecard, compliance issue tracking• Develop, implement, and manage strategic solutions via Government Compliance dashboard, database, and intranet reporting • Manage centralized Optum Government OCI Review pipeline, Intake, and reporting protocolsUHG Corporate Services - Enterprise Resiliency Response Manager Subject Matter Expert (SME) that supported Business Continuity planners and Enterprise executives in protecting assets, mitigating loss, and maintaining continued operations during natural disaster and business interruptions.• Ensured quality, accuracy, consistency, and completeness of BC plans for all critical business processes • Executed annual testing exercises and recommended business recovery strategies to further enhance BC plans• Advanced vendor program development through joint business/vendor performance testing and contingency planning, eGRC / BC program surveys, and risk assessment scorecard • Established Enterprise-wide BC risk assessment to measure and report on all aspects of program performance • Implemented database automation and eGRC / LDRPS reporting solutions to streamline business processes and create departmental efficiencies• Developed policies, procedures and guidelines and coordinated with Segment BC teams to standardize and enhance Business Continuity plan document

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Responsible for defining the role and mission of the National Retail Tenant's Association, setting strategic direction, and overseeing fiduciary responsibilities and organizational performance.

Developed Legal, Occupancy Cost, Lease Administration, and Personal Development program courses for the NRTA's annual national education conference.

Established audit program for 7,200+ global real estate sites with 8 million sqf• Directed internal payment integrity staff of 14, and provided training in audit industry best practices• Managed contract reviews, sales and occupancy cost audits, and senior management reporting• Collaborated with key stakeholders in matrixed environment to negotiate & successfully resolve audits • Implemented large data set reporting analytics for the forecasting and trending of complex data• Developed creative business solutions to reduce company risk, enhance future contractual agreements, and drive greater departmental efficiencies with key clients and stakeholders• Established and managed external vendors to expand annual audit scope

Managed a 7.8 million sqf real estate portfolio for Fortune 100 multi-national electronics retailer – responsible for contract compliance, audits, settlement negotiation, and annual budget forecasting.• Assisted with expansion of the lease contract administration team during company’s rapid growth from $1 billion to $37 billion in annual revenues• Identified process improvement opportunities and implemented best practice standards for critical management metrics• Used strong problem solving and interpersonal skills to develop effective working relationships in cross functional teams• Directed Business Continuity efforts for Real Estate Property team, coordinated with cross-functional teams to develop business continuity response plans, and assist in event response • Supported multiple database system upgrades and the transitioning of portfolios to new application platforms• Recognized by executive and senior management teams for operating cost savings and Hurricane Katrina disaster recovery efforts