Joan Tapia Peralba Email & Phone Number

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

- Remodeling of the LAN structure of the SME- Administration and maintenance of a Windows 2008 server- Responsible for IT support of the SME

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

Administration, management and support of systems for the company's different platforms. With technologies such as: Active Directory, Exchange, Powershell, SerenaMail, VMWare, ISILON, Citrix, EMC Networker, Veeam, BLUECOAT, Nagios, Aruba, CISCO UC, F5, CPD. SAP Basic, Unix, Dockers.Support to the cybersecurity department.Secure communications with all Retail and Franchise chains worldwide, Firewalling McAfee-Stonesoft Forcepoint/Juniper, FortiGate, VPN-IPSEC/MPLSSwitching: Cisco/HPMonitoring: Zabbix/GrafanaContact with communications providers for configuration and incidents of devices on the sites.

Barcelona, Catalonia, Spain

- National network maintenance- Contact with suppliers and clients- Administration and use of the internal ticketing system- Implementation of level 3 equipment to the network- Previous configuration of the network equipment (Huawei L3 Switches, FiberHome OLT, Zhone OLT), etc.- Management and resolution of incidents in the network's Core equipment- Use of routing protocols (OSPF, MPLS), etc.- Use of passive network protocols (GPON)

Fixing up laptops, e-book readers, tablets, and any device that can be loaded with educational software and sending them to needy schools around the world using collaboration and without incurring any economic or environmental cost.

- Attending telephone calls and maintaining a response rate in accordance with the agreed SLA.- Manage red-level incidents with clients with WiMAX, Internet Satellite or 4G services at Eurona Telecom.- Solution of problems in red incidents at the communication level of final hosts to Internet.- Diagnose failures in the network Hardware.- Router configuration (TP-Link, D-Link, Huawei).- Registration and management of clients in OpenCRM.- Keep a record and detailed information of the incidents received- Make a diagnosis in case of not solving the incidence and escalate it in other departments.- Scaling to the different regional suppliers that offer hardware maintenance service.- Monitoring and management of open incidents.

Convenio en prácticas.

Gs Asix

Smx