Joan Richards, Pmp Email & Phone Number

Reading, Pa, Us

Reading, Pa

Breinigsville, Pa

Providing project management processes and facilitating activities to assure project deliverables are met in accordance with agreed upon timelines, as well as company policy and procedures. This includes understanding project goals, deadlines, and financial boundaries so they can best allocate resources, benchmarking, scheduling project deadlines, and general coordination of one or more projects from project proposal to project closeout.

Breinigsville, Pa

Providing project management and administrative support to a team to successfully perform a clinical trial for a tissue engineered cell-based product designed to repair articular cartilage defects of the knee.

Breinigsville, Pa

Ambler, Pa

Contract Position

Contract position

Responsible for support of global equities investment and operations applications.· Primary administrative software support for financial and trading applications.· Longview Equity trading· Sentinel compliance· Commission Optimizer, a commission reporting tool.·Oasys trade confirmation applications.· Secondary administrative software support of Portia accounting and StaARs reconciliation applications.·Project management of software upgrades including testing and implementation.· Researched, analyzed, and resolved all job failures in automation scheduler and associated applications.·Worked with DBA, Developer or Network engineer, when necessary, to resolve issues.·Provided customer support for changes to existing software processes.·Developed and maintained policies and procedures for all software applications within the position’s responsibility.

Provided equity investment software support to portfolio managers and traders.· Administrative management of Equity trading software including user, account, broker and security setup; compliance regulations, commissions and electronic trading connections· Active role in project management of software upgrades·Developed training manuals for new users and software upgrades· Installation and maintenance of software on end users desktops· Maintenance of MS Access databases used in conjunction with scheduled processes· Maintenance of scheduled processes using 24 x 7

Instrumental in start up of help desk to service over 200 employees· Windows NT: Installation and support· Remote connectivity support· Lotus Notes and Microsoft Office: Installation and support·Procurement: cost comparison; order management; inventory control

Software Support:Installed and supported software including Windows 95 & 98, Microsoft Office and Lotus Notes· Assisted in development of production tracking database within Lotus Notes· Investigated and resolved issues related to software applicationsTraining CoordinatorCreated and implemented software training for individuals and group training sessions· Interacted with end users to ascertain training needs.·Created “Brown Bag Lunch” training sessions to keep end users up-to-date on new technologies.· Provided training in MS Office and Lotus NotesTelecommunications Administrator·Administered and implemented communications systems for proven results.Administered Executone and Infostar Voice mail systems.Resolved issues related to phone and voice mail systems.Performed cost comparison for laptop and desktop systems; provided inventory control of all hardware and peripherals.Performed cost comparison of long distance telephone services.

General Studies, General Studies

Activities and Societies: Marching Unit

Associate Of Science, Business Administration

Activities and Societies: Phi Theta Kappa Business

Bachelor Of Science, Liberal Studies

Business