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Driven, passionate Project Manager and Subject Matter Expert 20 years experience in Healthcare Information Technology. Demonstrated success in planning, delivering, and supporting clinical, financial, systems to support large integrated health systems. Implementation of Inpatient and Ambulatory electronic health records, revenue cycle solutions, and business applications that meet the needs of the healthcare enterprise, its providers and its patients. Experience leading effective project management and business process improvement initiatives. Excellent time manager and big picture thinker. Willingly shares vast knowledge and information with team. Known for preparation of exceptional documentation and training materials.
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CognizantChicago, Il, Us -
Senior Project ManagerSelf-Employed Jan 2019 - Present
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Senior Project Manager, HcscCognizant Apr 2018 - Sep 2018Teaneck, New Jersey, UsSenior Project Manager, HCSC, EPMO: ContractorProjects: SmartUM /Seibel Integration, Updates to EPPS: Prompt Pay, Audits Sampling, and 3 BAM ProjectsAchievements: All projects completed on-time and on-budget. I began my 6-month contract with HSCS with 7 projects already in motion, the integration project was in testing and in trouble. Testing failed, patient info from SmartUM was not posting properly in Seibel system. The systems were matching on different data segments.I reported the issue to management immediately and the project was stopped. This freed up resources to continue the 6 projects on the table. All projects were completed on-time and on-budget.• Managed budget via Clarity and Open Workbook• Managed roll-out of 3 BAM Web Portal Product Roll-Outs• Managed Technical Requirements using PMPBOK/Agile/Waterfall Methodology -
It Project ManagerSinai Health System Mar 2015 - Mar 2018Chicago, Illinois, UsSinai Health Systems, Chicago, IL. 3/18/15-3/20/18Ambulatory Project Manager, Sinai Medical Group Family and Specialty Clinics: EmployeeProjects: Implementation of NextGen Upgrades UD1 and UD2, Population Health, Sentry Sentinel 340B, NextGen Behavioral HealthObjective: Manage Ambulatory Systems and IT OperationsAchievements: Completed 2 Upgrades, 3 Implementations that corrected accounting issues and revenue tracking.• Launched NextGen Modules Pop Health and Behavioral Heath, and Sentinel• Facilitated team design sessions on Current State and Future Workflow Documentation• Directed Quality Reviews to ensure compliance for HIPAA, Affordable Care, and Quality Measures -
Hit Project ManagerTogether4Health Mar 2014 - Mar 2015HIT Project Manager, Coordination of Care Entity (CCE), Managed Care: EmployeeObjective: Develop HIT StrategiesAchievements: Created Operational Plan Management and HIT Project Plan Development. Developed HIT Infrastructure Plan including HIE functionality. Laid the foundation for a Data Warehouse supporting a unique coordination of care model• Application Support/Issue Resolution Crimson CCM• Data Mapping and Issue Resolution (CCCD) Claims File to support Crimson CPRM
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Senior Consultant/RemoteDimensions Health System Jan 2014 - Jun 2014Cerner Core Analyst, Dimensions Health, Prince George, MD: Contractor 1/2014-6/2014 Project Objective: To assist the Clinical Informatics Team in post- implementation error revenue cycle clean-up.Achievements: Mapped Cerner Charges Services to Seimans Revenue Cycle • Re-designed CPOE Order/Charge Build• Created Maintenance and Support How-To Documentation • Gap Analysis of Preferences, Privileges, Relationships (PPR), Location Security, Inbox Configuration, and Message Center• Created Core Tool How-To Build Charges Training Documentation• Continued working with team remotely providing Application Support.
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Project ManagerCic Advisory Jun 2013 - Dec 2013Cerner Project Manager, Rev Cycle Application Implementation, Agnesian Health Systems, Fond Du Lac, WI: ContractorProject Objective: Retired the current Ambulatory Pro-fees and Manual paper charge slip billing process. Replacing it with an electronic charge process implementation Cerner PowerChart, merging current core tables, Clinical CPOE, Registration, Scheduling and HIM business processes and data, and a timeframe to complete the tasks below of 6 months.Achievement: Implementation completed on-time and within budget.• Provided weekly status reports with key risks and issues • Collaborating with a team including Clinicians, Specialist in Coding and Billing, Executive Stakeholders
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Project ManagerS & P Consultants Inc Feb 2013 - Jun 2013S&P Consulting, Inc., Boston, MA 1/2013-6/2013Cerner Project Manager, Meaningful Use, Trinity Hospital, Minot, NDProject Objective: To audit implementation process and supporting documentation resulting from Meaningful Use Attestation Stage 1. Development of Physician Monitoring and Reporting process for Meaningful Use Stage 1 and Stage Development of high-level Project Plan for Application Upgrade and Security Risk Analysis Template. Achievements: Completed all tasks within the time limits of the client contract.• Developed and Managed Meaningful Use Documentation Process for Ambulatory and Ancillary Departments• Developed Audit Preparedness Program for Meaningful Use Reporting Stage 1 and Stage 2• Developed Meaningful Use Project Plan Stage 2• Developed Project Plan for Cerner Upgrade
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Project Manager, Cerner PracticeSanta Rosa Consulting Jun 2011 - Aug 2012Franklin, Tennessee, UsCerner Project Manager, Meaningful Use, Cabell Huntington Healthcare, WVProject Objective: Create 14 mandatory Clinical Quality Measure Reports for Early Adoption Meaningful Use Stage Managed and facilitated all design sessions for Huntington Meaningful Use Stage 1 Early Adoption project; schedule resources and manage tasks to keep project on time and on budget.Achievements: Completed all tasks within the time limits of the client contract. The Client wanted to Attest for Meaningful Use as an early adopter to reap the high dollar initiatives offers by CMS to those who could prove early adoption. The goal was to collect 1.7M in government funds. I transcribed the HITSP HL7 specifications, creating spread sheets for each Quality Measure. Using the spreadsheet and working with the report writers I was able to match the required data elements for the selected Provider Measures. The client was able to collect 1.5M in early adoption funds with minimal errors or takebacks.• Managed a tech team of four analysts and client’s team of eight users including senior leaders and IT leads.• Facilitated designing and building system functionality, ensuring design met client’s specifications and Federal requirements.• Created HITSP spec flows translated into Cerner Command Language (CCL) report specifications and Clinical Quality Measures (CQM) for meaningful use.• Designed, tested and validated CQM report requirements; created and proposed future state workflows.• Developed Documentation workflow for data collection to populate Cerner NIHIQM standard reports.• Translated requirements for Data Elements to support HIE, including HL7, CDC/CCD, ONC NQDM. -
Senior ConsultantMorgan Hunter Healthcare, Inc. Sep 2010 - Jul 2011Overland Park, Ks, UsCerner Project Manager, Meaningful Use Stage 1 Early Adoption, Trinity Health, MI & Einstein Health Systems, PAProject Objective Trinity: Re-design Clinical Admission Documentation to insure all required data is collected and consistent across all facilities. Implemented new functionality required to meet Stage 1 requirements.Achievements: Completed all tasks within the time limits of the client contract.• Facilitated and managed Trinity-Health project from beginning to end for software upgrade and redesign of Admissions Department documentation, including PowerForm and implementation of Cerner Controls to meet Meaningful Use Early Adoption requirements.• Directed team of two clinical analysts and clinical informatics team from eight different locations; trained teams in application and reviewed all new documentation. Facilitated design and training sessions.Project Objective Einstein Health Systems: Design and develop Revenue Cycle Process for Ambulatory/Ancillary Services. Provide training and documentation for Speech Therapy, Physical Therapy and Occupational Therapy staff.Achievements: Completed all tasks within the time limits of the client contract.• Trained client support Analyst on Cerner charge services build, batch charge entry, troubleshooting process and other various functions of application. Created custom Charge Process Manual.• Worked go-live support, managing application security; resolving major go-live issues with short-term workaround. Provided recommendation for re-design that corrected security issues. -
Lead Cerner Consultant And Project ManagerMaxit Healthcare, An Saic Company Apr 2010 - Aug 2010Reston, Virginia, UsCerner Project Manager, Ambulatory Cerner Maternal Fetal Medicine High Risk Clinic Loma Linda, CAProject Objective: Manage implementation project transforming ambulatory clinic operations from paper to EMR from initiation to “go-live” for Maternal Fetal Medicine High Risk clinic within a seven-month timeline.Achievements: Completed all tasks within the time limits of the client contract. The clinic workflows were manual. Users were frustrated with the prospect of change. I worked with each staff member one-on-one to understand what was bothering them, documenting every concern and issue. During the workflow meetings all concerns were reviewed by the group. The team was able to come to agreement on the solutions, converting the concerns into new processes and workflows that streamlined operations improved customer experiences. • Managed team including Nurse Manager, case managers, administrative personnel, providers, in development of Cerner application workflow and processes.• Customized, designed and built Cerner system functionality including, positions, privileges, preferences, and system access. -
Cerner Solution Application ArchitectCity Of Chicago Department Of Public Health Feb 2007 - May 2009• Hired to implement Cerner PowerChart Office Enhanced View for thirteen mental health and six full-service public health clinics throughout Chicago, the first city in the United States to do so.• Managed project from inception through “go-live,” including: translating Department of Health and Human Services regulations into clinical documentation build specs, designing and building clinical documentation and organizational security design in compliance with HIPPA.• Reported on project status to Committee on Public Health.• Worked with the finance team on charge services build to ensure all charges were captured and billed.• Managed and trained team of four analysts in support and maintaining system; created all training, support and maintenance documentation.• Reviewed certification guidelines and coordinated integration testing and core issue resolution
Joan Wallace Skills
Joan Wallace Education Details
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Depaul UniversityBiology -
City Colleges Of Chicago-Harry S Truman CollegeGeneral
Frequently Asked Questions about Joan Wallace
What company does Joan Wallace work for?
Joan Wallace works for Cognizant
What is Joan Wallace's role at the current company?
Joan Wallace's current role is Senior Project Manager.
What is Joan Wallace's email address?
Joan Wallace's email address is jw****@****ois.org
What is Joan Wallace's direct phone number?
Joan Wallace's direct phone number is (773) 632*****
What schools did Joan Wallace attend?
Joan Wallace attended Depaul University, City Colleges Of Chicago-Harry S Truman College.
What skills is Joan Wallace known for?
Joan Wallace has skills like Ehr, Cerner, Cpoe, Emr, Informatics, Software Documentation, Hipaa, Revenue Cycle, Ambulatory, Clinical Quality, Leadership, Inpatient.
Who are Joan Wallace's colleagues?
Joan Wallace's colleagues are Sathish Kumar Ramasamy, Pulkit Goel, Piyush Bose, Nisha Bar, Padma Priya R, Akhil Malik, Narasimha Vukkadala.
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