Joan Yan Email & Phone Number

San Diego, California, United States

• Reviews and processes supplier invoices that reference a valid purchase order using Oracle Financials Cloud, Transcepta, and Payment Compass• Provide quality customer service by acting as the liaison between campus departments, suppliers and third-party partners• Assisting with financial recordkeeping, maintaining accounts payable, following up on short-paid claims, and filing and scanning documents

San Diego, California, United States

• Refining IT projects on Smartsheets to create a dashboard with deliverables and stakeholders• Engaging in collaborative projects with multiple resources including our Compliance and NetOps team for collective pushes toward deploying and updating dataloggers in over 50+ clinics• Initiated and executed a software upgrade project moving dataloggers from an internal network to IoT for temperature monitoring in 50+ medical sites over the span on 2 months

Ucsd

• Created marketing ideas to promote the café• Performed all work assigned every week in a timely manner• Provided quality customer service• Maintained quality control through checking the expiration date of the food

• Made drinks and served food to customers in a timely manner• Maintained a cheerful attitude when serving customers• Helped stock and maintained a clean work environment

• Notify clients to prepare responses to notices or evidence requests as appropriate, and follow up with relevant parties• Maintain accurate and up-to-date physical and electronic files and detailed case notes, enter required data in a timely manner• Maintain strict client confidentiality and observe all other ethical practices/obligations as outlined in IRCs Immigration Program Policies Manual• Work with legal representatives to compile client folders• Use a management software system to enter case notes for a client's case

• Analyzed and evaluated legislative bill group data• Verified the accuracy and precision of the coding assigned by the coding algorithm• Worked remotely through Zoom with additional research apprentices and head researcher• Reported findings to head researcher with graphs and analysis

• Analyzed and evaluated legislative bill group data• Verified the accuracy and precision of the coding of research apprentices• Worked remotely through Zoom with additional research assistant and head researcher to ensure a prompt timeline• In charge of half the research apprentices and was the first point of contact in regards to questions and verifications

San Diego, California, United States

• Greeted customers with a positive attitude • Performed all cleaning duties and work assigned every week in a timely manner

Los Angeles, California, United States

• Supported departmental staff by answering phone calls and responding to emails• Ensured functionality and corrected errors prior to website launches• Improved website functionality by redesigning and updating the website format- Kept minutes during and staff meetings.