- Elaboração de documentos de escopo/especificação funcional e de cenarios de teste;- Suporte em novos desenvolvimentos e apoiar a equipe de desenvolvedores; - Suporte na aprovação da entrega.- Identificação de regras de negócios; Registrar e organizar as demandas nos backlogs de sprints; - Especificação Funcional, de Histórias do Usuário e Critérios de Aceitação; - Elaboração de documentos de escopo/especificação funcional e de cenarios de teste;- Suporte em novos desenvolvimentos e apoiar a equipe de desenvolvedores; - Suporte na aprovação da entrega.

- Suporte em processos de Sales Cloud;- Avaliação de negócios e processos aderentes a CG Cloud (Consumer Goods)- Testes e validações de ambientes de desenvolvimento para a solução CG Cloud.

Mapeamento de Processos;- Identificação de regras de negócio;- Cadastrar e organizar as demandas nos backlogs dos sprints;- Especificação de User Stories e Critérios de Aceitação;- Elaboração de documentos de escopo/especificação funcional;- Especificação de Cenários de Testes;- Testes e validação de novos desenvolvimentos;- Atuação e suporte ao time de desenvolvedores;- Elaboração de especificações funcionais, documentação e user story;- Suporte na aprovação de entregas.Competências: - Metodologias Ágeis · Customer Relationship Management (CRM) · Salesforce.com Consulting · Documentação · Suporte para Help Desk · Comunicação

Multinational project by ENEL (Brazil, Argentina, Chile, Peru and Colombia).- Participation in the functional improvement project, solution design, validation of Classic and Lightning scenarios.- Scope definition of new business requirements with users, conducting process mapping;- View of technical architecture of systems integration, between SAP, Conga, Mulesoft;- Parameterization / configuration in the Salesforce tool;- Support definition of creating new objects;

Multinational project by ENEL (Brazil, Argentina, Chile), in partnership with Engineering and Ayesa.- Participation in the functional improvement project, solution design, validation of Classic and Lightning scenarios.- Scope definition of new business requirements with users, conducting process mapping;- View of technical architecture of systems integration, between SAP, Conga, Mulesoft;- Parameterization / configuration in the Salesforce tool;- Support definition of creating new objects;

Configuration and / or parameterization.Process and / or functional specification documentation.Meetings with clients to define improvement and support procedures.Definition, documentation and execution of test cases.Preparation and implementation of training.

Functional support for Oracle EBS. Good performance in customer service calls. Financial, Supply Chain and Brazilian Localization modules. Support in service processes Invoices, tax and accounting, fiscal and tax Sped

Salesforce Administrator acting as the Administration and parameterization, conducting surveys of requirements for project development and customer service demands, adapting systems activities to the processes and procedures of the areas involved.Great knowledge in mapping and automation of processes and requirements.-Survey and analysis of requirements and business rules for improved customer practices.-Evaluation of the Salesforce solution for deployment in Educations Techmail Institute.-Creation of new fields, generation of reports, changes in screen layouts.-Preparation of training for different profiles using appropriate methodology aiming to extend the knowledge of the business area in the use of the functionality of the solutions developed.-Evaluation of technical and functional integration between Salesforce and Moodle to implement e-learning project for the client.-Knowledge in and Apex Dataloader for force.com-Support and training to new users of Salesforce.-Attended and have certification in Bootcamp pre sales and sales in 2015.

Functional support for Oracle EBS R 12.1.3 Colombia, Peru and Venezuela. Makro Client. Good performance in customer service calls. Financial, Supply Chain and Brazilian Localization modules.

Functional support for Oracle EBS Colombia and Chile in release 12.1.3.Latam operations support group.

Functional support in financial Oracle EBS (AP, AME, among others) in version 12.1.3 in Odebrecht Company. Latam operations support group.

Genesis project at Claro telephony. Design of the solution, technical and functional specification, testing and validation of the solution.

Acting in the implementation the brazilian localization in EBS R 12.1.3 in Avianca / TACA. Responsible for locating all the modules in Brazilian Localization, initial setups, tests, training of users and production support of the application. Setup, configuration, testing and validation of Mastersaf.

MM Functional Analyst at IBM in the project Vale Americas. Acting in front of taxation and taxes, Sped PIS Cofins in internal project. Expertise in the project electronic market SRM, MM internal support. TAXBRA knowledge.

GSW / Embraer - MM Functional Analyst.Project support and improvements in purchasing and subcontracting. Functional and technical specifications, review processes and setups. Tests and features.

Functional support in various modules of Oracle EBS (PO, RI, I-Proc, IExpense, PA, AR, Billing, AP among others) in version 11.5.10.2. Customer Service Location processes Brazil, training and development. For Latam operations support group.

MM Functional Analyst at Capgemini - CPM Braxis. Participation in the project Carta Frete Eletronica na Votorantim. Sped PIS Cofins Project, and NFe in internal project. Expertise in the project electronic market SRM, MM internal support. TAXBRA knowledge.

Acting in the implementation of modules AP, PO, RI, INV, and AR-Billing in the BPO Company Latam. Responsible for locating all the modules in Brazilian Localization, co-ordination of application of patches, validating the bases, initial setups, tests, training of users and production support of the application. Setup, configuration, testing and validation of Mastersaf.

Currently acting in support of the modules OM, AR, Billing, and other interfaces (Softway, Triangulus, NFe) in the company Cummins in Guarulhos. Procedures support the issuance of NFs, NFe, orders, export. Generation and execution of scripts and other related activities

Functional analyst working on the project in GE Brasil in GL, AP and FA modules. Definition of scenarios, initial setup and initial testing, training and transfer of settings for Key User. EBS R. 11.5.10.2. project managed by IBM Brazil.

Functional analyst working on the project NFE and SPED (Brazilian localization), modules AR Billing and OM. Definition of scenarios, initial setup and initial testing, training and transfer os settings for Key User. R.11.5.9. Company: Albras Brasil.

Functional analyst working on the project for the deployment of EBS release 12 in modules INV, RI and PO, acting in support modules Spares Management, Depot Repair and Field Services. Definition of scenarios, initial setup and initial testing, training and transfer of settings for Key User. R.12.0 Company: Bematech

EDS Brasil. From 07/2008 to 10/2008 - Expertise and Oracle EBS Functional Analyst, modules PO-RI-INV-OM-AP-AR-GL. Development of functional specifications for process interface files for referral and feedback, testing, validation and support in the solution adopted. R 11.5.10.2 in company TAM airlines.E-Partner Consulting. Yamaha Motors do Brasil.- SP - Consultant Functional EBS AR-AP-INV-RI-OM.From 01/2008 to 03/2008 - Acting in the functional specification, fiscal and Brazilian localizations support, customizing, training, and of processes of modules INV-PO-AP-AR-RI in EBS R. 11.5.9. Company Yamaha Motors.Innovative . Company Balas Peccin – Erechim – RS - Consultant Functional EBS – OM / AR-BillingFrom 08/2007 to 11/2007 - Performance in project EBS 11.5.10.2 version, the implantation and implementation of processes, training, survey, and setup of the OM and AR/Billing modules, in the industry of the food sector.Bertini. Company Prosegur Security - Belo Horizonte – MG - Consultant Functional EBS - PO-RI-INV.From 06/2007 to 08/2007. Performance in project EBS 11.5.10.2 version, the implantation and implementation of processes, training, survey, and setup of the PO-RI-INV modules, in the sector of services of security.

Quanam Consulting - Consultant Functional EBS – OM-AR Billing -INV-RI.From 03/2007 to 06/2007. Performance in project EBS 11.5.10.2 version. Company: Emerson do BrasilTrust Consulting - Consultant Functional EBS – INV.From 11/2006 to 03/2007. Performance in project EBS 11.5.10.2 version, the implantation and implementation of processes, training, survey, and setup of the module INV and AP in the sugar and alcohol sector in Recife – PE. (Grupo Farias).Capgemini Brasil - Bimbo do Brasil - Consulting Functionary EBS – OM-RI-CST-AP-INV. From 05/2005 to 11/2006. Acting in the functional, fiscal and Brazilian localization support, training, and of processes of modules OM-INV-AP-AR-RI-CST-GL in EBS R. 11.5.9, multinational Mexican industry of the food sector. Performance in the project of migration of version of R. 11.5.4 for R 11.5.9. Company Bimbo.Stefanini Consulting - Consulting Functionary ERP Oracle. Modules INV and PO.Of 11/1998 to the 02/2001 Performance with ERP Oracle EBS in modules INV and PO, acting in the implantation and implementation of processes, training, survey, and setup of the modules in projects of the Alcoa of Brazil, Lider Air Taxi, Eaton of Brazil, Extreme Group and Foundation Antonio Prudente

Baseline performance on the project in SAP ECC 6.0 version by Coss Consulting. Configuration, testing and validation of scenarios for the solution.SAP consultant in the project SAP Campus Management-CM from 04 to 08/2006 by Niva Technology.

Visuelles Consulting - Consulting business-oriented and Processes.From 03/2004 to the 04/2005. Acting in all the process of implantation of the ERP Compiere (Open Source) enclosing, implementation of processes, training, survey, and setup in industry of the food sector and druggist. Also from 01/2003 to 06/2003. in industry of the sector of agro-businesses of soy in the region of Londrina.IFS Brazil - Consulting Functionary and business-oriented.From 05/2001 to the 11/2002. Performance in the implantation and implementation of processes, training, survey, and setup of the Distribution modules and Financial of ERP IFS in company of airline in São Paulo.Between 1990 and 1997 - performance as Consulting autonomous worker developing systems integrated for companies of the pharmaceutical sector as Apsen of Brazil, Libbs, Novaquimica and EMS.Between 1982 and 1990 - performance as Analyst of Systems and Businesses in companies Basf. Glasurit, Prodesp, Eucatex, Curt, Grupo Ultragaz. (IBM Mainframe).