Find and report bugs and game issues in a clear manner;Build and execute test plans;Work in collaboration with the development team to resolve bugs;Perform regression testing and validate bug fixes;Assists programmers and developers in testing new features before their integration into the game;Perform smoke tests on the game builds;Be in constant communication with the development team regarding issues and potential issues.

Language and functionality assurance, checking for consistency and cultural terminology on Portuguese Brazilian games, and functionality checks, submitting bugs and keeping constant communication with point of contact about test plans and priority.

Baggage and aircraft handling, including marshalling inbound aircraft, assisting outbound aircraft during pushback, performing walk around and upholding safety procedures.

Call center CSR for incoming calls, helping customers on various requests, including credit card balance and payment processing, issuing new cards and disputing transactions.

Helpdesk regarding system use, remote and presential training, assessment of business compatibility, software implementation, report editing and database maintenance.

Customer service and logistics support in inventory control. Extra activities included coordinating Magic: The Gathering tournaments in the store.