Gestão Organizacional, Planeamento Estratégico, Gestão de Pessoas e Gestão Baseada no Princípios da Qualidade.- Identificar novas oportunidades de negócio; - Acelerador de negócios; - Estabelecer parcerias com outras empresas cujos negócios são "sinérgicos"; - Estabelecer prioridades nas oportunidades identificadas; - Tornar oportunidades em projectos; - Negociar, principalmente nas oportunidades que envolvem soluções inovadoras; - Manutenção de contas estratégicas; - Fazer crescer as vendas; - Maximizar o lucro; - Coaching empresarial; - Otimizar o Cash Flow; - Desenvolver a capacidade de fazer acontecer; - Desenhar a estratégia comercial; - Refinar Competências de Liderança; - Desenvolver a execução consistente nas equipas; - Desenhar programas à medida e necessidades do cliente.

Portfolio management of medium and large business customers for fixed and mobile communications solutions.I answer to requests received by e-mail or telephone, I assure that all the contractual conditions are applied and that the orders arrive at the business customers, on the due date and with the requested materials.• Telephonic assistance for clarification of post-sale issues to clients in the business sector• Management and response to requests in the mailbox of the Customized Customer Management North• Applications of negotiated trading conditions• Follow-up of the businesses carried out by Account Managers through the completion of Siebel activities (loyalty of services, credit notes, etc.)• Customer monitoring at all levels from the sending of cards, activation of supplementary services, activation of new services, changes of holder, clarification on all Vodafone services on GSM and Fixed• Frequent customer meetings ensuring the proper follow-up of all post-sale issues regarding to implemented GSM and fixed solutions• Clarification of doubts or questions related to the use of Equipment, Network, Services, Billing and GSM Operations• Query, search and invoice in SAP• Bill Review - Review pre-shipment invoices for customers by detecting and correcting any billing errors and Enterprise customer lifecycle management

After analysing the fixed and mobile telecommunications needs (GSM, 4G, PCs, Internet speeds, VPNs, Firewalls, etc.) and evaluating the structure and physical resources and characteristics desired by the customer, a complexity of solutions was presented , which involved advanced technical knowledge.Due to my high autonomy and responsibility in the Profit and Loss Statement (P & L) audits in these responses to clients or official agents, I was able to guarantee the correct compliance with the signed commercial contracts.Main projects:- In the last 2 years I have been in charge of designing the billing project of a large company related to the construction industry, an important group in the clothing sector, in several multinationals, municipalities and other state entities.Main responsibilities:- Design / Create Pricing of Fixed Solutions to Corporate Customers- Train and coach the Corporate Support teams- Pricing Audit and Corporate Customer Invoicing Analysis