Product Owner for Hyster-Yale electric forklifts• Strategic sales planning - Customer Experience• Sales team training sessions• Opportunities follow-up for providing technical-commercial support• Hyster-Yale focal point for electric forklifts• Develop product adjustments as to meet each segment's requirements• Manage truck stock for Class I, II and III forklifts• Integrate areas within the company as to discuss learned lessons• Food and Beverage, Retail and Durable Goods, Logistics, and Industrial (lumber, building materials, chemical, plastics, metals, mining, auto, pulp and paper, etc)

English Teacher▪ Fale Alfa's own methodology bringing a myriad of subjects as to motivate students to express themselves. ▪ IELTS preparation course. Translator▪ English-Portuguese and vice-versa translation, subtitling, transcription in documents of any fields of expertise.

Customer Service Team LeaderResponsible for quality, in-time delivery, EHS standardization on all maintenance, repair, installation and commissioning of electrical rotating machines. - Material: determine every item that must be sent to site in order for the job to be executed. Coordinate instruments certification and readiness to be used; - Man Power: determine the skills needed for each specific job and remotely coordinate their activities, making sure quality procedures and security are being respected. - Sub-contractors: Determines which skills needed for each job and supervise their activities (same as Man Power); - Reporting: responsible for the job reports (daily reports, technical reports) to meet quality and delivery time expected by customer. - Technical Focal point: working as a focal point for any technical issues before, during and after the job execution.

- Responsible for Offshore costumers all over Brazilian's coast;- Material: Prepares and controls, in coordination with the Field Service Specialist, all material, equipment and documentation necessary for the site activities and organize them in accordance with contractual documentation and the documentation received; - Documentation: Ensures the coordination with the customer for documentation required, safety coordination and planning; - Sub contractors: Supervises the activities performed by sub contractors; - Maintenance and Performs on-site activities of maintenance, installation and commissioning according to contract requirements, applying ABB commissioning health & safety rules and taking into consideration the actual site conditions.;- Reporting: Prepares all technical and work reports to be signed by customer representative. - Information: Refers to Field Service Manager for any clarification required during the job on site and to the Quality manager for any quality issue brought up during the work on site.

• Sales Back End (Motors & Generators):- Commercial proposals: determining a feasible scope, price and delivery time;- Pre-calculus: input man labor and materials to determine the final price for the customer;- Negotiation: follow up and negotiations with customer;- Sub contractors: contact to pre-define the right sub contractors to carry out the work scope; - Profit analysis: monthly analysis of the profitability of the invoiced opportunities;