Email: Joao.c.neton@gmail.com Project Management Professional with extensive experience in PMO operations, data analysis, and, Customer Success in the IT sector. I excel at driving project governance, ensuring quality assurance, and implementing process improvements. Data-oriented professional, utilizing Project management tools like Salesforce, Excel, and PSA Resource Scheduler to optimize project performance and deliver actionable insights. I am passionate about using data-driven strategies to enhance decision-making and achieve measurable outcomes.• Business Administration graduate, postgraduate in Computer Science at CCT, Ireland.• My background spans 10 years in Project coordination and operation, Sales Support, Customer Success, Financial Administration, Audit and Reporting in the IT sector. • Skilled multi-tasker who is determined, dependable and consistently follows through with precision and meticulousness, priding myself on my ability to conquer tasks with excellent concentration and focus. Passionate about innovation, data analysis, project management, reporting and business intelligence. • Highly organized individual who is proactive, adaptable, solution-focused and driven by measurable results. Intrinsically motivated to achieve excellence, empathetic to the needs of others, and recognizes the value of communication and teamwork to promote positive results. • An enterprising professional and critical thinker who is skilled at strategizing and managing resources, bringing a systematic and practical outlook to the team while driving forward opportunities to improve situations, performance and people. • Significant capacity to build and maintain stakeholder relationships, the highest levels of attention to detail, observation and outstanding analytical and troubleshooting expertise. • With an operational-oriented mindset, I am positive, objective and intuitive. I’m motivated and enthusiastic about working in team contexts with clarity and purpose.