Joao Cuomo Scanzi Email & Phone Number

California, United States

San Francisco, California, United States

• Conducted website testing on various devices, ensuring optimal performance.
• Executed on-page SEO strategies for improved search engine visibility.
• Managed WordPress backups, updates, and content creation.
• Created and managed social media accounts, contributing to online presence.

San Francisco, California, United States

• Provide comprehensive support for conference room facilities of diverse scales within an enterprise environment, ensuring seamless functionality of audio-visual systems
• Provide training to stakeholders for configuring and managing Zoom, Microsoft Teams, Google Meet, Canvas, Office 365, and various third-party applications.
• Report to Service Manager on support-related tasks and maintain detailed documentation using ServiceNow
• Offer comprehensive technical support for macOS, Windows, Linux, iOS, and Android devices, and troubleshoot networks in labs and classes.

San Francisco, California, United States

• Independently managed the daily analysis of 200+ user logins, taking decisive actions to address potential security threats.
• Exercised full control and decision-making authority in proactively blocking potentially compromised accounts weekly.
• Conducted in-depth analysis of 50 diverse Qualys firewall reports each week, promptly identifying potential security breaches and cyber-attacks.
• Effectively communicated and collaborated with the follow-up team to swiftly address identified security threats, maintaining a vigilant approach to information security.

South San Francisco, California, United States

• In addition to the previous position:
• In charge of wireless sales of AT&T, Verizon, and T-Mobile.

South San Francisco, California, United States

• Responsible for sales of AT&T tv and broadband services inside Costco warehouse.
• In charge of finding new leads in the warehouses and spreading consumers' awareness of AT&T's new products and services.
• Second best front-line representative 46 Tv and BB activations in my first 90 days of work.

San Francisco, California, United States

• B2B Sales: Improved door-to-door sales by 16% becoming #1 beer delivery retailer in San Francisco
• Responsible for end-to-end sales process, personalized approach to accommodate delivery requirements
• Efficiently managed payment records and accounts receivable/payable using QuickBooks

San Francisco, California, United States

• Led the end-of-day profit analysis, generating comprehensive reports of daily financial performance, achieving an increase of 10% ROI
• Conducted cost-benefit analyses to inform strategic decision-making, which resulted in an enhancement of profitability and efficiency
• Implemented strategic pricing to boost revenue by aligning with market dynamics and organizational goals

San Francisco, California, United States

• Supervised and led a data entry team of 3, achieving a 16% improvement in door-to-door sales, resulting in the company becoming the #1 beer delivery retailer in San Francisco
• Implemented effective training and leadership strategies for a productive work environment.
• Streamlined data entry processes, improving efficiency and reducing turnaround time.
• Ensured accurate data through quality control measures.

San Francisco, California, United States

• Executed timely and accurate updates for price changes, ensuring seamless integration into the database
• Managed data, updated prices, ensured integrity, and optimized retrieval processes
• Updated product profiles on company website using HTML for improved online representation.

San Francisco, California

• Spearheaded attendance management for the international program IEP, implementing a streamlined approach that involved analyzing attendance records, supervising students, and issuing warning letters for those exceeding.
• Developed and maintained a highly effective, enduring online Google Sheet, reducing the time taken to record absences by 50%.

Verona Area, Italy

• Led a team of 6 waiters to provide great customer service.
• Increased Wine Sales by 14% over a 2 years period, through the effecting paring.

Rome, Lazio, Italy

• A job title that grew into a restaurant manager and server in a later position.
• Responsible for delivering the food from the kitchen to the customers, occasionally helping to prep dishes
• Ensuring that each customer receives the correct order.

Bachelor Of Science In Business Administration - Bsba, Business Administration Concentration In Information Systems, 3.87

Activities and Societies: Dean's List (Spring 2022, Fall 2022, Spring 2023, Fall 2023)-Demonstrate discipline‐based knowledge in.

Associate Of Science - As, General Business

Activities and Societies: Volunteer at Project SHINE Dean’s List (Since Spring 2019)Subjects: Microeconomics and macroeconomics.

High School Diploma, Agricolture And Rural Developement

Activities and Societies: Debate Team, Team work, Labs experience, Wine production, and Agricultural MarketingAgricultural Services and.