João Carlos

João Carlos Email and Phone Number

Supplier Management | Category Buyer | Purchasing | Procurement | Logistics | Invoicing @
João Carlos's Location
Palmela, Setúbal, Portugal, Portugal
About João Carlos

With a strong experience in MULTINATIONAL environments, my career has focused on the areas of PURCHASING | PROCUREMENT | SUPPLIER Management and INVOICING | LOGISTICS.✅ I have strengthened my skills in ATTRACTING, NEGOTIATING and RETAINING PARTNERSHIPS in several areas with a win-win perspective for all parties.💲 The successful increase of the supplier network with no major increase of costs.💲 In recent negotiations with Car Rental suppliers, I have successfully negotiated price increases substantially lower than the market rates being negotiated at the time.✅ I participated in the IMPLEMENTATION of NEW PROCESSES and SERVICES with several stakeholders in a D2C, B2B, B2B2C,B2C relationship:📌 I implemented Reverse Logistics processes.📌 Successfully implemented Non-Automotive Assistance.✅ I participated in an SAP implementation project.👌 User in billing and finished product warehouse🎯 I can COMMUNICATE and COLLABORATE with several stakeholders. From the SHARING of INFORMATION comes the KNOWLEDGE for CONTINUOUS IMPROVEMENT.🎯 It's difficult to manage CUSTOMER'S EXPERIENCE, but managing their EXPECTATIONS is my target, my goal.🎯 I work INDIVIDUALLY or as a TEAM. In “fire” situations, I know how to contribute to putting out the “fire”.🎯 I can perform MULTIPLE TASKS, pay ATTENTION to DETAILS, RIGOR, PLAN, ORGANIZE, ANALYTICAL, CRITICAL, PROACTIVE, CURIOUS. 🎯 I transmit TRUST to stakeholders. I am considered a SPECIAL CONTACT PERSON.🎯 I'm able to pass on knowledge and share autonomy. It helped to be the interim LEADER of a team of 3.💯 Motivated for RESULTS. Credit for success is secondary to me.💯 Motivated for new CHALLENGES and new LEARNINGS skills.🌐 Office 365, PBI, SAP MM user (invoicing and logistics).✔ I'm taking advantage of the career transition to reinforce my knowledge of Excel, PowerPoint and Power BI.🌍 Languages:👌 French and Portuguese are native.👌 English is intermediate.👌 Spanish is basic. 📌Italian. I developed knowledge by participating in the implementation of a SAP project.📧 jdcarlos@sapo.pt#Supplier Management #Category Buyer #Purchasing Technician #Procurement #Supply #SRM #Contract Management #Logistics #Invoicing #SPOC #D2C #B2B #B2B2C #B2C #Customer Experience #CRM #Payments #Excel #Power BI #SAP #Continuous Improvement

João Carlos's Current Company Details
In career transition looking for a new challenge.

In Career Transition Looking For A New Challenge.

Supplier Management | Category Buyer | Purchasing | Procurement | Logistics | Invoicing
João Carlos Work Experience Details
  • In Career Transition Looking For A New Challenge.
    Purchasing Buyer | Procurement | Supplier Management | Contract Management | Customer Management
    In Career Transition Looking For A New Challenge. May 2024 - Present
  • Europ Assistance
    National And International Supplier Services Management | Procurement
    Europ Assistance Oct 2009 - May 2024
    Lisbon, Portugal
    Reporting to the Head of Suppliers, with the following responsibilities:🔹RESEARCH, CONTRACTING, MANAGEMENT of SUPPLIERS of i) Automobile Assistance (Car Rental, Taxi, Towing, Mechanics, among others) and ii) Non-Automobile Assistance (Technicians, Health, Ambulances, Travel and Tourism, among others).🔹FINANCIAL NEGOTIATION aligned with the company's purposes.🔹Keep the SUPPLIER DATABASE updated: contacts, services, prices.🔹COLLABORATE with internal/external STAKEHOLDERS to understand their NEEDS. SOLVING COMPLAINTS and PROBLEMS.🔹ANALYSE SERVICE LEVELS and COST (KPIs, SLAs). SHARE with internal/external STAKEHOLDERS.🔹PREPARE REPORTS (Excel and PPT in PT and EN) for Teams in Portugal and for the Holding Company.🔹RESPOND to RFI, RFQ, RFP requests from internal Teams and the Holding Company (in PT and EN).🔹SUPPORT the DEVELOPMENT of NEW PROJECTS. MONITOR their IMPLEMENTATION with suppliers.🔹With the supervision of the Legal Department (Compliance), PREPARE CONTRACTS for new services. REVIEW/UPDATE existing CONTRACTS.🔹MONITOR supplier ACCOUNTS. Review invoices, MANAGE discrepancies. 💥Highlights:💲 In two recent CAR RENTAL RATE NEGOTIATIONS (RFP with local and international partners), I successfully negotiated SUBSTANTIALLY LOWER PRICE INCREASES than the market rates to be negotiated at the time.💲 RETAINING COSTS of Non-Auto partnerships.📌Increased the supplier network.🔸 IDENTIFYING NEW SERVICES AND SUPPLIERS to meet scheduled or sudden ASSISTANCE needs.🔸 Focus on CUSTOMER EXPERIENCE. 🔸 COMMUNICATION with internal/external stakeholders. Ensuring TRUSTING, STABLE and LONG-TERM RELATIONSHIPS. Acting as SPECIAL POINT/PERSON OF CONTACT (SPOC).🔸 CONTINUOUS PROCESS IMPROVEMENT. 🔸 ATTENTION to DETAILS.🔸 “OUTSIDE THE BOX” thinking to meet the needs of STAKEHOLDERS.
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  • Parmalat Portugal-Produtos Alimentares S.A.
    Logistics Technician
    Parmalat Portugal-Produtos Alimentares S.A. Sep 2004 - Oct 2009
    Águas De Moura, Palmela, Portugal
    In addition to the responsibilities in the Invoicing Area, I also report to the Purchasing and Logistics Director (based at the Factory) with the following responsibilities:🔹 Monitor daily deliveries from Logistics Partners.🔹 Handle the Reverse Logistics of goods. From product collection to credit to clients.🔹 Handle the Reverse Logistics of pallets. From managing inventory at customers, to requesting collection to the logistics operators and controlling credit issuance by the supplier.🔹 Check and register invoices for materials (pallets) and finished products delivered to the Warehouse.🔹 Analyse and respond to Stakeholder Complaints (Customers and Commercial Area).🔹 Respond to on-site Quality Audits on matters of reverse logistics of goods and, complaints about late deliveries.💥Highlights:📌Implementation of reverse logistics for goods. When it comes to perishable products, the speed of collection was essential to guarantee the hygiene of customer (B2B) storage spaces.📌Implementation of reverse logistics for pallets. 💲 By collecting these pallets, the acquisition of new material was reduced.📌With some clients, to solve previous delays, deliveries were now organized within 48 hours instead of the usual 24 hours. 💲 Allowed the company to avoid fees for late deliveries.🔸 I participated in the implementation of the SAP tool as a user in Invoicing and the Finished Product Warehouse. ✔For the development of the project, I accompanied the SAP teams in Portugal and Italy.🔸 Focus on the Customer.Also:🔸 Communication with various Stakeholders.🔸 Problem-solving.🔸 Thinking "outside the box".🔸 Attention to details.🔸 Continuous improvement.
  • Parmalat Portugal-Produtos Alimentares S.A.
    Interim Manager Of The Billing Area
    Parmalat Portugal-Produtos Alimentares S.A. Jul 1994 - Oct 2009
    Águas De Moura, Palmela, Portugal
    Reporting initially to the Manufacturing Director, subsequently to the Billing Manager (located at the Company's Headquarters), with the following responsibilities:🔹 Lead a team of 3 people. Monitor and implement improvement actions across the team. Training staff on new procedures.🔹 Organize daily tasks: finished product receipts, register customer orders after confirming current prices, create picking orders and issue invoices, issue credit notes, make sales to employees.🔹 Control the stock of finished products. Participate in physical counts and analyse the deviations from computer data.🔹 Prepare reports for the Management and Quality Control areas.🔹 Collaborate with the Finished Product Warehouse in the daily management of tasks.💥Highlights:🔸 I took part in the development of the invoicing department at the Parmalat Factory in Portugal.🔸 Continuous improvement.🔸 Costumer Centricity🔸 Communication with multiple Stakeholders.🔸 Attention to detail.🔸 Multitasking.
  • Associação Dos Bombeiros Voluntários De Águas De Moura
    Administrative Assistant
    Associação Dos Bombeiros Voluntários De Águas De Moura Mar 1994 - Jun 1994
    Águas De Moura, Palmela, Portugal
    Reporting to the Treasurer with the following responsibilities:🔹 Customer Service.🔹 General Office.🔹 Receiving fees from members.🔹 Update of members. Contact members with overdue quotas by letter.💥Highlights:🔸 I handle the General Office Computerization Project.
  • Junta De Freguesia De S. Pedro De Marateca
    Accounting Administrative
    Junta De Freguesia De S. Pedro De Marateca Jan 1993 - Jan 1994
    Águas De Moura, Palmela, Portugal
    Reporting to the President and the Treasurer with the following responsibilities:🔹 Accounting. 🔹 Support to the Treasurer. 🔹 Support in the General Office and Customer Service.💥Highlights:🔸 I handle i) the Accounting Computerization Project, ii) the updating of the General Office Hardware.
  • Nestlé
    Professional Internship (12Th Grade Completion)
    Nestlé Sep 1992 - Nov 1992
    Águas De Moura, Palmela, Portugal
    Reporting to the Deputy Director of the Factory (internship mentor), with the following responsibilities:🔹 Registration of accounting documentation.🔹 General Office.
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João Carlos Education Details

Frequently Asked Questions about João Carlos

What company does João Carlos work for?

João Carlos works for In Career Transition Looking For A New Challenge.

What is João Carlos's role at the current company?

João Carlos's current role is Supplier Management | Category Buyer | Purchasing | Procurement | Logistics | Invoicing.

What schools did João Carlos attend?

João Carlos attended Cesae Digital - Centro Para O Desenvolvimento De Competências Digitais, Universidade Moderna - Portugal, Secondary School - Portugal, #frança.

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