João Duque Santos Email & Phone Number

Lisbon, Pt

Lisboa, Portugal

-Main contact with country liaison in terms of defining volumes, managing demand and defining andimplementing processes- Manage Service KPIs (quality, efficiency, timeliness of delivery)- Analyze demand, identify peak volumes and liaise with stakeholders to address those- Be responsible for service workflow within the team involved, liaising with People managers to ensurethat- Facilitate coaching and training to the team involved- Provide coaching to meet career… Show more -Main contact with country liaison in terms of defining volumes, managing demand and defining andimplementing processes- Manage Service KPIs (quality, efficiency, timeliness of delivery)- Analyze demand, identify peak volumes and liaise with stakeholders to address those- Be responsible for service workflow within the team involved, liaising with People managers to ensurethat- Facilitate coaching and training to the team involved- Provide coaching to meet career development plan with skill building learning opportunities- Stakeholder on reward & promotion process Show less

Lisboa E Região, Portugal

- Senior Project Manager and Reviewer for actuarial valuations and accounting disclosures, in accordance with IAS 19, for UK and German based pension fund actuarial valuations;- Guide colleagues by helping create a career development plan with skill-building learning opportunities;- Responsible for the team’s individual KPIs (quality, efficiency, productivity) and ensure that the team’s workload is evenly distributed and reasonable;

Lisboa E Região, Portugal

- Project manager for UK and German pension fund actuarial valuations;- Performing and review actuarial valuations to determine the funding level of UK and German pension funds of the client companies, to determine the sustainability of those pension funds;- Produce and review actuarial valuation report and accounting disclosures, in accordance with IAS 19, for UK and German based pension fund actuarial valuations;

Lisboa E Região, Portugal

- Developing a risk model for portfolios under management at Dunas Capital, SGFIM;- Daily update of portfolios under management at Dunas Capital, SGFIM;- Analysis, interpretation and report of received quantitative studies to the Investment's Director;

Lisboa E Região, Portugal

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