João Francisco Amado

João Francisco Amado Email and Phone Number

Director of Quality Management and Training | Freelance Consultant and Trainer @ JFA Training
João Francisco Amado's Location
Portimão, Faro, Portugal, Portugal
About João Francisco Amado

With over a decade of experience in training and consulting, I have specialized in the implementation of quality management systems, effective leadership, and the integration of innovative digital technologies. I have worked in diverse sectors, including health and social services.Technology and Digital Tools:Experienced trainer in Artificial Intelligence for managers, covering tools like ChatGPT, DALL-E, Midjourney, and Copilot. I have conducted courses in digital document management (OneDrive, Google Drive) and cybersecurity, and am an advanced trainer in Microsoft applications, including Office 365 (Excel, Word, PowerPoint, Outlook) and collaboration tools (Teams, SharePoint, Planner). Additionally, I offer training in Canva, Adobe Acrobat, Wix, equipping professionals to enhance their skills in graphic design and web development.Management and Leadership:Leader in training of Quality Management Systems ISO 9001 and audits. Experienced in developing efficient leadership, time management, and interpersonal communication. I offer practical courses in project management and strategies for intelligent business management, integrating computer solutions for optimization of processes in HR, Quality, Finance, and Logistics.Regulation:Trainer in the area of GDPR, addressing essential aspects of data protection and privacy. Knowledgeable in Labor Law and practices for the prevention of harassment and mistreatment in the workplace.Experience as an E-Trainer:In recent years, I have conducted various remote courses, including a Mini MBA in Quality, Finance, Logistics, and HR, Management and Implementation of Quality, Complaint Management, Health Promotion, and Organization of Schedules.My approach is centered on the practical application of knowledge and transforming complex concepts into accessible content, adapting training materials to meet the specific needs of each organization. Accustomed to using innovative methodologies including group dynamics, educational games, interactive software like Mentimeter, and out-of-the-box resources like using Legos or Post-its.

João Francisco Amado's Current Company Details
JFA Training

Jfa Training

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Director of Quality Management and Training | Freelance Consultant and Trainer
João Francisco Amado Work Experience Details
  • Jfa Training
    Management Consultant
    Jfa Training 2019 - Present
    Portugal
    Consultancy for companies in areas of efficiency, cost reduction, Lean, Six Sigma, digital transformation, guidance in obtaining ISO certifications (9001, 45001, 14001, 27001) and NP (4413), market analysis, user satisfaction assessment, mystery shopping, and recruitment processes.
  • Jfa Training
    Professional Trainer
    Jfa Training 2019 - Present
    Portugal
    Experience as a Trainer:Technology and Digital Tools:Artificial Intelligence for Managers: Practical use of ChatGPT, DALL-E, Midjourney, Copilot, Bard.Digital Document Management: Expertise in OneDrive, Google Drive, Dropbox.Cybersecurity: Teaching essential security practices for users.Microsoft Applications: Comprehensive training in PowerPoint, Excel, Word, Outlook, Teams, SharePoint, Forms, To Do, Clipchamp, Sway, Planner, and Power Automate.Other Productivity and Management Tools: Canva, GUCC, MedicineOne, Adobe Acrobat, Educabiz, TOConline, Wix.Management and Leadership:Quality Management Systems and ISO 9001 Audits.Leadership: Developing efficient and cohesive teams.Time Management and Interpersonal Communication.Response Management in the Social Sector.Strategies for Business Management: Computer solutions for HR, Quality, Finance, Logistics.Project Management: Effective practices and methodologies.Decision Making and Problem-Solving Tools: 5 Whys, SWOT, SOAR, PESTEL, Kanban, Ishikawa, Eisenhower, Business Canvas.Regulation:GDPR: Implementation and compliance.Labor Law: Interpretation and application.Prevention of Harassment and Mistreatment.Disciplinary Processes: Practices for effective conduct.
  • Santa Casa Da Misericórdia De Portimão
    Training Manager
    Santa Casa Da Misericórdia De Portimão 2023 - Present
    Portimão, Faro, Portugal
    responsible for analyzing training needs and designing a training program accordingly, as well as coordinating the organization's training pedagogically.
  • Santa Casa Da Misericórdia De Portimão
    Quality Manager
    Santa Casa Da Misericórdia De Portimão 2016 - Present
    Portimão
    Combined previous responsibilities with:IT, Human Resources, Kitchen, Laundry, Cleaning and Logistics leadership; Internal auditing program management; Annual activities reporting; non-conformities and corrective action management.Achieved the highest patient satisfaction ever recorded, which he has maintained to date;Created a training program relying on internal resources and professionals which reduced subcontracting costs related to professional training;Implemented digital improvements that led to cost reduction and facilitation of the teams' work.
  • Santa Casa Da Misericórdia De Portimão
    Healthcare Department Director
    Santa Casa Da Misericórdia De Portimão 2013 - Dec 2022
    Portimão Area, Portugal
    Responsible for:Healthcare staff leadership; Budgeting; Staff recruitment, selection and training;Regulatory compliance; Client satisfaction; Stakeholder relationship management; Process development; Objetive planning; Risk analysis; Website development; Document designing; Process efficacy analysis.Achieved an average satisfaction above 90%;Speaker at the National Long Term Care Congress, presenting "Performance Indicators in Long Term Care"
  • Santa Casa Da Misericórdia De Portimão
    Physiotherapist
    Santa Casa Da Misericórdia De Portimão 2009 - Dec 2022
    Portimão Area, Portugal
    Improved the team performance measuring method by introducing a specializedrehabilitation scale recognised internationally for the purpose.
  • Santa Casa Da Misericórdia De Portimão
    Deputy Director
    Santa Casa Da Misericórdia De Portimão 2011 - 2013
    Portimão Area, Portugal
    Aided the previous Director in all management activities;Professional trainer in workplace ergonomics, communication, computer skills, patient moving and handling.

João Francisco Amado Education Details

Frequently Asked Questions about João Francisco Amado

What company does João Francisco Amado work for?

João Francisco Amado works for Jfa Training

What is João Francisco Amado's role at the current company?

João Francisco Amado's current role is Director of Quality Management and Training | Freelance Consultant and Trainer.

What schools did João Francisco Amado attend?

João Francisco Amado attended Universidade Do Algarve, Escola Superior De Saúde Jean Piaget.

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