With over a decade of experience in training and consulting, I have specialized in the implementation of quality management systems, effective leadership, and the integration of innovative digital technologies. I have worked in diverse sectors, including health and social services.Technology and Digital Tools:Experienced trainer in Artificial Intelligence for managers, covering tools like ChatGPT, DALL-E, Midjourney, and Copilot. I have conducted courses in digital document management (OneDrive, Google Drive) and cybersecurity, and am an advanced trainer in Microsoft applications, including Office 365 (Excel, Word, PowerPoint, Outlook) and collaboration tools (Teams, SharePoint, Planner). Additionally, I offer training in Canva, Adobe Acrobat, Wix, equipping professionals to enhance their skills in graphic design and web development.Management and Leadership:Leader in training of Quality Management Systems ISO 9001 and audits. Experienced in developing efficient leadership, time management, and interpersonal communication. I offer practical courses in project management and strategies for intelligent business management, integrating computer solutions for optimization of processes in HR, Quality, Finance, and Logistics.Regulation:Trainer in the area of GDPR, addressing essential aspects of data protection and privacy. Knowledgeable in Labor Law and practices for the prevention of harassment and mistreatment in the workplace.Experience as an E-Trainer:In recent years, I have conducted various remote courses, including a Mini MBA in Quality, Finance, Logistics, and HR, Management and Implementation of Quality, Complaint Management, Health Promotion, and Organization of Schedules.My approach is centered on the practical application of knowledge and transforming complex concepts into accessible content, adapting training materials to meet the specific needs of each organization. Accustomed to using innovative methodologies including group dynamics, educational games, interactive software like Mentimeter, and out-of-the-box resources like using Legos or Post-its.