Ps Technical Consultant
CurrentAs Technical Consultant with Sovos, my focus is on providing expert technical guidance and support within the Professional Services Team. I specialize in ensuring the smooth implementation of Sovos software products for our valued clients.Responsabilities and duties:- Technical support and guidance to Sovos Clients and Professional Services Team members- Extensive product/technical experience to install and configure Sovos applications- Extensive product/technical experience for troubleshooting issues- Capable of keeping constant communication with Product, Regulatory and other team members part of the project implementation teamLead technical related meetings with the Product Team or customer as needed.Create and maintain communication interfaces between client’s environment and Sovos platforms- Technical experience to create output templates using Sovos best practices- Capable of troubleshooting and correct connectivity issues between client source systems (ERP, CRM, POS) and Sovos platforms on premise and cloud based- Able to work on multiple, complex implementation projects concurrently- Technical experience with on premise, hosted and cloud-based systems-Knowledge and skills enhancement of new/existing/future products as well as emerging technology to increase proficiency in a technical capacity- Responsible for ensuring technical support for client implementations to meet quality and scope expectations
