Motivated by bringing to the Portuguese professional car market the biggest used cars platform in Europe, all efforts focus on getting the right product to the right customer, ensuring that more than selling a car I am creating and developing business relations that last. Growing together is the only growth possible. KEY TASKS & ACCOMPLISHMENTS:Market KPIs analysis for better product/stock absorptionCustomer relations development for better understanding of target market needs… Show more Motivated by bringing to the Portuguese professional car market the biggest used cars platform in Europe, all efforts focus on getting the right product to the right customer, ensuring that more than selling a car I am creating and developing business relations that last. Growing together is the only growth possible. KEY TASKS & ACCOMPLISHMENTS:Market KPIs analysis for better product/stock absorptionCustomer relations development for better understanding of target market needs and capabilitiesResults reporting | Sales planningDirect sales | Customer retention focus Show less

Driven on delivering the best World Inflight Service and Product, I've had the task of managing the products and teams on a daily basis at 40.000 feet. Ensuring that the final customer receives the promised product and service quality and the team works together to do their best. KEY TASKS:- Directly Managed Multicultural / Multilingual 10+ People Teams- Team Management & Daily Feedback- Customer Care and Management- Product Delivery Quality Control- Company Policies… Show more Driven on delivering the best World Inflight Service and Product, I've had the task of managing the products and teams on a daily basis at 40.000 feet. Ensuring that the final customer receives the promised product and service quality and the team works together to do their best. KEY TASKS:- Directly Managed Multicultural / Multilingual 10+ People Teams- Team Management & Daily Feedback- Customer Care and Management- Product Delivery Quality Control- Company Policies and Guidelines ImplementationACCOMPLISHMENTS:- Recognized by management as one of the best customer service representative: Emirates NAJM Outstanding Service Award- Resolved customers complaints while identifying problems and taking appropriate corrective action, increasing client retention and satisfaction Show less

ACCOMPLISHMENTS:- Directly integrated multicultural / multilingual teams- Received 40+ commendation from supervisors and recommendations from peers- Attained 100% marks in all customer service categories including communication skills, interpersonal skills, problem-solving, and friendliness- Responded 300+ customer relations per duty day

Tasked to provide "on-the-go" service having sales and customer interaction as main focus, had the chance to provide customer care in the most exciting environment. Embracing a new multicultural challenge and developing myself as a salesmen, came to succeed on established targets and on adapting to an industry until then almost unknown to me.KEY TASKS & ACCOMPLISHMENTS:- Directly Integrated Multicultural / Multilingual Teams- Customer Care and Management- Chosen to integrate… Show more Tasked to provide "on-the-go" service having sales and customer interaction as main focus, had the chance to provide customer care in the most exciting environment. Embracing a new multicultural challenge and developing myself as a salesmen, came to succeed on established targets and on adapting to an industry until then almost unknown to me.KEY TASKS & ACCOMPLISHMENTS:- Directly Integrated Multicultural / Multilingual Teams- Customer Care and Management- Chosen to integrate a team temporarily transferred to Billund, Denmark- Attained 100% targeted goals on training and on duty. Show less

Looking to be part of a Start-up and to explore the Experience Marketing in Portugal in a more online perspective, I became responsible for all touristic products management and its communication to the market. On a B2B perspective, I lead all negotiations with Corporate clients which allowed the company to provide a more customized product to its demand, also helping our partners to reach markets and communication tools it wouldn't normally have access to.KEY TASKS &… Show more Looking to be part of a Start-up and to explore the Experience Marketing in Portugal in a more online perspective, I became responsible for all touristic products management and its communication to the market. On a B2B perspective, I lead all negotiations with Corporate clients which allowed the company to provide a more customized product to its demand, also helping our partners to reach markets and communication tools it wouldn't normally have access to.KEY TASKS & ACCOMPLISHMENTS:- Corporate communication- Product plan and development- Partnership development and management- Project management- Data analysis- Content control Show less

As a market leader company, A Vida É Bela connected the Portuguese national tourism offer with the general public through a unique touristic product focused on bringing people together. Here I was responsible to develop and manage partnerships with tourism businesses to enrich our offer in the Experience Marketing world. Mainly working directly with hotel and restaurant managers to get their product out in the market through us, our brand and our products. KEY TASKS:- Product plan… Show more As a market leader company, A Vida É Bela connected the Portuguese national tourism offer with the general public through a unique touristic product focused on bringing people together. Here I was responsible to develop and manage partnerships with tourism businesses to enrich our offer in the Experience Marketing world. Mainly working directly with hotel and restaurant managers to get their product out in the market through us, our brand and our products. KEY TASKS:- Product plan and development- Partnership development and management- Project management- Data analysis- Content ControlKEY ACCOMPLISHMENTS:- Directly Managed 50+ Business Accounts - 90% Success Partnership Retention Rate Show less