I am a seasoned Senior System Analyst with over 20 years of valuable experience in the IT field. Throughout my career, I have honed my expertise in various facets of IT, encompassing IT Project Management, IT Service Management (ITSM), e-Commerce Development, IT Governance, and IT Operations. I have had the privilege of working with prestigious multinational organizations such as Worley, Jacobs, CH2M, and Microsoft, which has equipped me with a wealth of experience in engaging with diverse, multicultural teams across the Americas, EMEA, and APAC regions.As a key contributor, I have consistently played a pivotal role in driving innovation and spearheading the successful execution, development, maintenance, and expansion of various projects. My expertise predominantly lies in Infrastructure Projects, including Cloud Computing, and I possess an extensive knowledge of software, hardware, and network troubleshooting, application design (TIER1-3), and maintaining an exceptional level of responsiveness. I have maintained continuous, proactive communication with executives, business managers, on-site staff, and other stakeholders.In my role, I have been responsible for collaborating closely with management and peers to effectively translate corporate business objectives into strategic and tactical IT-related business plans. My ability to seamlessly integrate technology with corporate growth objectives has been instrumental in driving business success.