Joao Daniel Oliveira Leonel Email & Phone Number

California, United States

• Actively managed the business relationship with over 120 healthcare facilities between hospitals, nursery homes and urgent care facilities.• Continuously tracking and monitoring customer usage through Tableau, leveraging the tracked data to strategically expand into new business avenues, promoting additional usage, and facilitating new installations.• Developed proposals in collaboration with the engineering team for complex projects involving the installation of medical bulk tanks, manifold, and vaporizer for hospitals.• Successfully met KPI targets by maintaining delinquency under 5%, renewing crucial expired agreements, and implementing price adjustments informed by comprehensive business analysis and volume forecasts.

New Jersey, United States Of America

• Analyzed customer forecasts to refine data management and optimize production schedules for overdue orders within SAP. Simultaneously, emphasized the product life-cycle to enhance financial profitability.• Regularly monitored supply chain fluctuations within the distribution network on a weekly basis, aligning with business cycles, and promptly instituted short- and long-term strategies to ensure premium service levels for customers.• Elevated customer satisfaction levels and minimized conflicts by fostering stronger relationships, fine-tuning supply availability, and effectively facilitating day-to-day operations through streamlined procedures.• Effectively managed numerous direct IPC accounts and distributors amid a challenging allocation period, characterized by semiconductor industry disruptions due to the global pandemic. • Acquired extensive expertise in MRP tools including SAP ERP, JIRA, Saperion, Dynamics 365, and JDA OP. Took the lead in introducing new procedures with Dynamics 365, contributing to the establishment of a transparent and well-organized master data system.

Allentown, Pensilvânia E Região, Estados Unidos

• Provided comprehensive guidance to sellers and buyers throughout the entirety of the sales process.• Prospected for new leads, provided strategic guidance to clients navigating market cycles, and efficiently managed mortgage-related processes.

Sao Paulo - Sp - Brazil

• Managed a real estate office with 70 employees and many departments (leasing, finance, legal, sales, and customer service).• Developed new procedures and monitored the implementation resulting in better workflow and more productivity achieving leasing results 15% over target for 2014.• Ensured customer retention by solving conflicts between landlord and tenant in a portfolio with over 3,000 rented properties (assets).

Sorocaba Area, Brazil

• Managed a team of 20 realtors conducting weekly meetings to motive them and ensure that we did not lose any prospect client which resulted in 19% sales over target in 2012.• Improved marketing strategy including local newspaper, interactive website, events, and customer survey.

Sorocaba Area, Brazil