I help managers boost revenue and operational efficiency through technology.🚀In complex and long-term IT Solutions, Consulting, and BPO projects ⏱, I assist commercial and delivery managers in 📏 measuring customer success in a personalized and granular way, identifying delivery bottlenecks, and promoting proactive team actions to increase retention, reduce commercial effort, and protect the sold margin.I also support operational managers 👔 in companies that outsource services and have complex back-office processes by simplifying control and ensuring compliance in their execution, measuring critical success factors, and automating performance-based payments.💵WHAT I DO:💡 Transform back-office processes, customer success management, and compliance for outsourced services into automated and scalable systems.💵 Empower managers with unique insights and information to enhance commercial and operational efficiency, converting technology into revenue and cash generation.📈 Combine various technologies to achieve the best results for the client.WHO I HELP:+ Technology solution companies and consulting project firms.+ Companies with a high volume of outsourced services.Here on LinkedIn, I aim to nurture the community with relevant and current content to promote my mission: increasing business operational and commercial efficiency.If you're interested in learning more, visit www.laucompliance.com or www.csinsights.tech, or send me a message.👆Welcome to my network. It’s a pleasure to have you as a connection!