Joao M. Costa
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Joao M. Costa Email & Phone Number

IT Service Management improvement | Coach | Mentoring | Certified ITIL® Service Manager/Expert | itSMF certified ISO/IEC 20000 Consultant at ITSM.COACH
Location: Porto Metropolitan Area, Portugal, Portugal 6 work roles 1 school
1 work email found @itsmcoach.me LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@itsmcoach.me
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Current company
Role
IT Service Management improvement | Coach | Mentoring | Certified ITIL® Service Manager/Expert | itSMF certified ISO/IEC 20000 Consultant
Location
Porto Metropolitan Area, Portugal, Portugal

Who is Joao M. Costa? Overview

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Quick answer

Joao M. Costa is listed as IT Service Management improvement | Coach | Mentoring | Certified ITIL® Service Manager/Expert | itSMF certified ISO/IEC 20000 Consultant at ITSM.COACH, based in Porto Metropolitan Area, Portugal, Portugal. AeroLeads shows a work email signal at itsmcoach.me and a matched LinkedIn profile for Joao M. Costa.

Joao M. Costa previously worked as Founder at Itsm.Coach and Co-Founder at Sempr - Serviços Empresariais, Lda. Joao M. Costa holds Master'S Degree, Electrical And Computer Engineering from Faculdade De Engenharia Da Universidade Do Porto.

Company email context

Email format at ITSM.COACH

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{first_initial}{last}@itsmcoach.me
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AeroLeads found 1 current-domain work email signal for Joao M. Costa. Compare company email patterns before reaching out.

Profile bio

About Joao M. Costa

I'm available to engage with you and your team in any area of ITSM that requires service improvement.I'm a senior IT Service Manager with 15+ years of experience in corporate IT service operations and leadership. Goal and result-oriented and focused on Business and on Customers I've led several ITSM projects and ISO / IEC 20000 certifications over the years.Now, as self-employed, I work as consultant, providing guidance on Best Practice for processes, facilitating process owner group workshops, attending project board and provide advice to project board members and assisting with Quality Assurance for developed processes.Certified ITIL® Service Manager/Expert.itSMF accredited ISO/IEC 20000 Consultant.

Listed skills include Service Management, Itil, It Service Management, It Management, and 10 others.

Current workplace

Joao M. Costa's current company

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ITSM.COACH
Itsm.Coach
IT Service Management improvement | Coach | Mentoring | Certified ITIL® Service Manager/Expert | itSMF certified ISO/IEC 20000 Consultant
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6 roles · 38 years

Joao M. Costa work experience

A career timeline built from the work history available for this profile.

Founder

Current

Coaching and Mentoring Services.Provide guidance on Best Practice for processes.Provide Process Owner clinics as required.Facilitate process owner group workshops.Attend project board and provide advice to project board members.Assist with Quality Assurance for developed processes.

Dec 2021 - Present

Head Of It Processes

Porto, Portugal

IT Service Management best practicesIT management processesIT risk managementIT complianceQoS and IT Service improvementContinuous improvement

2010 - Dec 2021

Senior It Consultant

Porto, Portugal

IT Service Management ConsultantICT Deployment Project Manager

2000 - 2010 ~10 yrs

Head Of Database Administration

Porto, Portugal

DBA team Manager

1997 - 2000 ~3 yrs

Mainframe System Administrator

Porto, Portugal

Management and administration of all operational databases.

1988 - 1997 ~9 yrs
1 education record

Joao M. Costa education

FAQ

Frequently asked questions about Joao M. Costa

Quick answers generated from the profile data available on this page.

What company does Joao M. Costa work for?

Joao M. Costa works for ITSM.COACH.

What is Joao M. Costa's role at ITSM.COACH?

Joao M. Costa is listed as IT Service Management improvement | Coach | Mentoring | Certified ITIL® Service Manager/Expert | itSMF certified ISO/IEC 20000 Consultant at ITSM.COACH.

What is Joao M. Costa's email address?

AeroLeads has found 1 work email signal at @itsmcoach.me for Joao M. Costa at ITSM.COACH.

Where is Joao M. Costa based?

Joao M. Costa is based in Porto Metropolitan Area, Portugal, Portugal while working with ITSM.COACH.

What companies has Joao M. Costa worked for?

Joao M. Costa has worked for Itsm.Coach, Sempr - Serviços Empresariais, Lda, Altice Portugal, and Portugal Telecom.

How can I contact Joao M. Costa?

You can use AeroLeads to view verified contact signals for Joao M. Costa at ITSM.COACH, including work email, phone, and LinkedIn data when available.

What schools did Joao M. Costa attend?

Joao M. Costa holds Master'S Degree, Electrical And Computer Engineering from Faculdade De Engenharia Da Universidade Do Porto.

What skills is Joao M. Costa known for?

Joao M. Costa is listed with skills including Service Management, Itil, It Service Management, It Management, Iso 20000, Consulting, System Deployment, and Disaster Recovery.

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