João Farinha Email & Phone Number

Lisboa, Portugal

Monitoring and security team's daily management tasks, such as management and monitoring of firewall, web mail filter, analysis and reporting of cyber vulnerabilities. CAB and security meetings. CCTV equipment management and maintenance. Access management of dual authentication platform and VPN access. Analysis and resolution of cyber incidents. Analysis and resolution of service requests through ticketing platform. Platform event management : bitsight, librensm, duo, lansweeper, nagios, splunk, checkpoint, scom and ironport. Monitoring of events reported by SOC service

Lisboa E Região, Portugal

Tests in development, quality and production environments. Service delivery.Testing in all environments the software and hardware.Responsible of link between software team, hardware team and the final clientParticipate in meetings with all stakeholders of the projectGather logs of application issues to be analysed by respective teamsInstallation of software updates in all environmentsResponsible for adding new issues on ticket platformAnalysis the best performance for the network in the client. Analysis of all equipments. Analysis ofkubernetes

Lisboa E Região, Portugal

Supports various client applications with various technologies, including OTRS, Linux, Windows, tibco,outsystems, sql oracle, Wily, Jenkins, adobe campaign, Control-M, Datastage, websphere and filenet

Lisboa E Região, Portugal

Tests in development, quality and production environments. Service delivery.Testing in all environments the software and hardware.Responsible of link between software team, hardware team and the final clientParticipate in meetings with all stakeholders of the projectGather logs of application issues to be analysed by respective teamsInstallation of software updates in all environmentsResponsible for adding new issues on ticket platformAnalysis the best performance for the network in the client. Analysis of all equipments. Analysis ofkubernetes

Lisboa E Região, Portugal

Supports various client applications with various technologies, including OTRS, Linux, Windows, tibco,outsystems, sql oracle, Wily, Jenkins, adobe campaign, Control-M, Datastage, websphere and filenet

Supports a warehouse management software. SQL Server developer, functions and storedprocedures. Design and develop of various reports types in Reporting Services and Crystal Reports.ZPL developer for label creation. Have notions of C # and .NET, JavaScript and HTML.Generate tickets from multiple customers. Do some develop in Kalipso which is an application formobile and PDA.

Coordinator, operational manager, backoffice and frontoffice operator, administrative, technicalHe has participated in several projects with different responsibilities, namely as coordinator of a teamwith more than 8 people from CGD Caixa Directa Online (Caixa Geral e Depósitos), as operationalmanager in the CGA (Caixa Geral de Aposentações) archive dematerialization project. , as a backofficeoperator in the handling and processing of invoices from all Galp suppliers, as a hardwaretechnician and support for SIBS users (in person and by telephone).

Coordination and leadership of a team of 20 elements, in the context of logistics operations ofpreparation and support of equipment kits and advertising of the main National Telecommunicationsoperators. It has accumulated responsibility for the warehouse, namely stock management andrelationship with suppliers and customers.

Professor de Informática do 1º Ciclo.

Mediador de Seguros do ramo Vida. Gestão de carteira de clientes. Angariação de novos clientes.

Digitalização e Indexação de documentos

IRS, IRC, IVA, classificação de contas e documentos, Processamento de ordenados.