graduated in Bachelor of Information System and with specialization in information technology management, I work in the area for more than 10 years. Information Technology Consultant with a focus on IT Service Management and IT Corporate Governance. Ability to identify opportunities and adversities in corporate environments and seek solutions to add value to the business and generate results.Always willing to listen and understand technology demands and interface between the company's business and technical areas.To provide consultancy, in matters of the area of ​​information technology, involving diagnoses, strategic planning of action, development of works, proposing alternatives and solutions.Hard Skills• IT service management• ITIL• COBIT• Specialist in Windows Server 2003/2008/2012/2016 operating systems and knowledge in Hardware, Storage and security.• Experience in Configuration / Administration VMWARE / Hyper-V• Knowledge of IP networks (switching and routing).• Experience in administration of network services (DHCP, DNS, ActiveDirectory, DFS, IIS).• Antivirus administration experience (Norton / Macfee)• Backup administration experience• Experience in Configuration / Administration / Troubleshootings LANDesk (Ivanti) Management Suite / LANDesk Mobility Manager / TI LANDesk Service Desk.• Experience in Configuration / Administration / Troubleshootings Ivanti EndPoint Manager / Ivanti Service Manager / Ivanti Asset Manager / Ivanti Cloud Service Appliance.Soft Skills:• Motivation• Adaptability•