Good problem-solving skills, I have worked in the CRM and support area.I have experience in implementations, client support, training and pre-sales, from products on Payments and Messaging, Private Banking to Retail Banking, Trade Finance, Treasury and Capital Markets, including requirements, designing and building interfaces.I have worked on Payments and Message Management implementation, and Interfaces development, Europe.I have also worked on Teller products in Africa, both on-site and off-site, with underlying technologies being WAS on AIX and Windows, MQSeries, DB2 on Windows and iSeries and MS SQL.Knowledge and working experience on Java, DB2 and MS SQL, on both Windows and iSeries.MBA, ITIL Foundations, KCS Foundations.