Joao Teles Email & Phone Number

Schipol-Rijk, North Holland, Netherlands

- Led daily planning operations, optimizing efficiency and quality for outbound logistics.- Served as contact between team leaders, members, and stakeholders, ensuring effective communication and collaboration.- Coordinated with the Transportation team to streamline logistics operations and reduce transportation costs.- Implemented tools for order tracking, reducing shipping errors and enhancing customer satisfaction.- Analyzed logistics data to identify inefficiencies, implementing process improvements that enhanced on-time deliveries.- Generated accurate reports, contributing to data-driven decision-making.- WMS - JDA & SAP

Haarlem, North Holland, Netherlands

- Accomplished improvements in inventory accuracy by implementing demand forecasting methods, resulting in reduced stockouts and decreased excess inventory costs.- Enhanced stock turnover by executing inventory optimization strategies, leading to more efficient inventory cycles.- Supported the opening of 3 new warehouses in Netherlands & Belgium by collaborating with the Inventory Control Department, ensuring a seamless opening.- Boosted stock margins and shelf performance by introducing effective inventory analysis and reordering strategies, leading to optimized product availability.

Amsterdam Area, Netherlands

- Improved team productivity and service quality by managing and training up to 20 employees, resulting in higher performance levels.- Ensured seamless F&B operations at ADE Festival by coordinating events with over daily 400 attendees, leading to flawless execution.- Reduced operational expenses without compromising service quality by implementing cost control measures, resulting in cost savings.- Increased customer satisfaction ratings by resolving customer and team disputes with professionalism, enhancing client relations.- Enhanced team workflow efficiency by creating problem-solving solutions, leading to decreased service delays.-Protime (WFM)

Funchal, Madeira Island, Portugal

- Accomplished successful event coordination by collaborating closely with management, resulting in positive event outcomes.- Boosted guest reviews by developing targeted satisfaction strategies, leading to improved guest and team satisfaction.- Maintained smooth operations by assuming full responsibility in management's absence, ensuring no disruption in services.- Enhanced team performance by leading and assessing team duties, ensuring optimized task execution.

Funchal, Madeira Island, Portugal

- Promoted from F&B Attendant to Supervisor in 2 years.- Managed team duties and responsibilities, reducing service errors.- Maintained positive customer relations, contributing to repeat business.- Organized and planned F&B events with +500 attendees in collaboration with management, achieving successful outcomes.

Funchal, Madeira Island, Portugal

Funchal, Madeira Island, Portugal

Funchal, Madeira Island, Portugal

Funchal, Madeira Island, Portugal

Funchal, Madeira Island, Portugal