João Ventura Email & Phone Number

State Of Pernambuco, Brazil

- Led design initiatives for Membership Experience pod across web and mobile platforms, revamping key user journeys, focusing on enhancing engagement, retention, and growth throughout the platform, impacting critical features including new user onboarding, student engagement improvements, and a reimagined classroom experience.- Managed full design.

- Led the evaluation, definition, and implementation of a comprehensive Design System for the Smart Terminal Team (GoDaddy POS), encompassing two existing products.- Strategically aligned roadmaps with user feedback and business objectives for optimal product evolution.

- Conducted in-depth design discovery, identifying 33 challenges and 48 opportunities for growth.- Collaborated with cross-functional teams and stakeholders to create a new product addressing usability issues.- Redesigned user journey, affecting over 80% of the process and enhancing brand awareness.

- Improved operations of design and product chapters, impacting over 700 employees.- Implemented solutions resulting in a 35% increase in team satisfaction within six months.- Designed and launched a new onboarding process with an NPS of 9.5.- Managed communities of practice program with five teams and 45 participants (NPS 9)- Established knowledge.

São Paulo E Região, Brasil

- Led end-to-end design process for Sirius, XP's back-office system.- Unified internal account opening process for three brands, reducing time-to-task by 60%.- Collaborated with cross-functional teams to create products for advisory teams, account opening, KYC, and more.- Improved knowledge management through Notion and sharepoint workspace, enhancing team.

Recife E Região, Brasil

- Revitalized customer loyalty platform as sole product designer, transforming it into a successful white-label solution for more than 60 restaurant spaces.

Recife E Região, Brasil

- Led product design for event space rental platform, growing to 60+ registered spaces including a soccer stadium, while providing services for prominent companies such as Motorola.

Recife E Região, Brasil

At Apple Developer Academy at UFPE I participated in an ecosystem development program for the iOS platform. In addition to technical development training, I also participated in training with large companies in the market. In the program I developed programming skills, new business development, pitch & presentations and knowledge of the mobile market.