Joaquin Rodriguez

Joaquin Rodriguez Email and Phone Number

Technology specialist @ SEND Transportation, Inc.
bend, oregon, united states
Joaquin Rodriguez's Location
Redmond, Oregon, United States, United States
Joaquin Rodriguez's Contact Details

Joaquin Rodriguez work email

Joaquin Rodriguez personal email

n/a

Joaquin Rodriguez phone numbers

About Joaquin Rodriguez

I am a graduate of OSU Cascades with a Bachelors in Liberal Studies. I was introduced to coding about a year ago and I have been coding since. In order to become a better coder and programmer I joined The Tech Academy’s programming boot camp. At The Tech Academy I learned a variety of different programming languages and how to combine multiple languages to build a website. I enjoy helping people, organizing events, and collaborating with people.

Joaquin Rodriguez's Current Company Details
SEND Transportation, Inc.

Send Transportation, Inc.

View
Technology specialist
bend, oregon, united states
Website:
sendtrans.com
Employees:
27
Joaquin Rodriguez Work Experience Details
  • Send Transportation, Inc.
    Technology Coach
    Send Transportation, Inc. May 2022 - Present
    Bend, Oregon, United States
    Create, deliver, and optimize technologies that make humans shine.Sees immediate technology needs and anticipates future needs, adeptly negotiating both by educating and supporting the SEND team on current and emerging technologies. I work with all teams to create long-term technology strategies in support of efficiency and growth. Manage all vendor relationships related to IT services.
  • Send Transportation, Inc.
    Smart Guy
    Send Transportation, Inc. Jul 2017 - May 2022
    Bend, Oregon, United States
    Provide support and troubleshooting steps to colleagues. This includes the Microsoft Office 365 suite of applications, TMS, or other programs we use. For example, I work with our TMS provider to integrate 3rd party services such as Electronic Data Interchange (EDI) and Application Programming Interface (API). This includes mapping, testing, and troubleshooting. Making SOP documents and videos showing how to complete our workflow. Assisting colleagues to work from home by creating a checkout form to ensure they have the right equipment and programs on their devices. Use JotForm to facilitate carrier onboarding workflows and communications between teams. I also created reports in Analytics (Tableau) and Excel to help various teams. My role also includes maintaining and updating the company website.
  • Send Transportation Inc
    Accounting Assistant
    Send Transportation Inc Nov 2016 - Jul 2021
    Bend, Oregon Area
    I am responsible for printing invoice, matching invoices with the correct backups, and processing the invoices. Making sure that we have all the necessary paperwork to process the invoice to bill our customer and pay our carrier. I have to make sure the amounts on the receipts and invoice match what we show and verify the rates for the carriers. Throughout the day I interact with our carriers through email and the phone, answering any questions they may have about their payment or paperwork we need to process their load. Being bilingual has helped me provide excellent customer service because some of our carriers want someone who can speak Spanish to have a better communication. I help out with our operation side as well by translating for them and helping them build loads in the program we use.
  • Jr'S Web Design
    Business Owner
    Jr'S Web Design Nov 2018 - Present
    Redmond, Oregon, United States
    I opened my business in 2018 to help provide website services to businesses. As my business grew I started offering more service to help my clients be successful. My services included setting up domain business email addresses, Google Business, Optimization, SEO, and other services.
  • Consumer Cellular, Inc.
    Senior Customer Service Representative
    Consumer Cellular, Inc. Jun 2016 - Nov 2016
    Answer calls specifically retaliated to porting. Help customers port their number from a different service provider to us and I verify outgoing ports to new service providers as well. Sometimes I have to build a line manually or start a port manually using special computer programs. I still help customer set up there new phones, handle any trouble shooting calls, and answer any billing questions.
  • Consumer Cellular, Inc.
    Customer Service Representative 1,2, And 3
    Consumer Cellular, Inc. Feb 2015 - Jun 2016
    Answer a verity of phone calls from customers. On a daily basis I answer questions about our phones and services. I sign new customers up for service by guiding them to the correct service and phone. If a customer calls in with any questions or concerns I help them by going over their bill and trouble shooting their phone. In trouble shooting scenarios I ask probing questions to find the root of the issue and provide detailed instructions on how to solve the problem. I work with several computer programs to help provide customers with excellent customer service.
  • Wells Fargo
    Service Manager 1
    Wells Fargo Jun 2014 - Jan 2015
    Help meet daily branch goals by helping tellers prepare for the day. In the mornings I would help facilitate and help run meetings for the tellers. During the day I would greet customers, answer phone calls, coach tellers, provide feedback to tellers, make a daily lunch and break schedule, and help customers.
  • Wells Fargo
    Lead Teller
    Wells Fargo Sep 2010 - Jun 2014
    Process large transactions from the teller window and provide assistance for teller. I will also translate for banker/coworkers if a customer doesn't speak English. Thus provide a high quality of customer service. Throughout the day I also use various computer systems to help complete my tasks.
  • Ascocc
    Budget Coordinator
    Ascocc Aug 2011 - Jun 2012
    Helped keep track of spending, allocate funds, and helped create a budget for the new council. I was also able to work with different clubs and programs throughout my time on the council. I had to work as part of a team and also have the ability to by myself. I used several programs from Microsoft to help accomplish my tasks like excel, word, and outlook. Throughout the day I would answer phone calls, take messages, and respond to emails.
  • E And O Movers
    Mover
    E And O Movers Jul 2006 - Aug 2010
    Help load/unload trucks with furniture and other equipment. Take inventory of items being moved. I had to use various computer systems to keep track of our inventory and I also had to communicate extensively using email.

Joaquin Rodriguez Skills

Bilingual English/spanish Communication Event Planning Community Outreach Project Management Leadership Budget Setting Banking Customer Service Retail Banking Solid Computer Skills Microsoft Office Macintosh Applications Accounting Html5 Cascading Style Sheets Javascript Sql Python C# Visual Studio

Joaquin Rodriguez Education Details

Frequently Asked Questions about Joaquin Rodriguez

What company does Joaquin Rodriguez work for?

Joaquin Rodriguez works for Send Transportation, Inc.

What is Joaquin Rodriguez's role at the current company?

Joaquin Rodriguez's current role is Technology specialist.

What is Joaquin Rodriguez's email address?

Joaquin Rodriguez's email address is jo****@****ans.com

What is Joaquin Rodriguez's direct phone number?

Joaquin Rodriguez's direct phone number is 154169*****

What schools did Joaquin Rodriguez attend?

Joaquin Rodriguez attended The Tech Academy, Osu-Cascades, Central Oregon Community College.

What are some of Joaquin Rodriguez's interests?

Joaquin Rodriguez has interest in Learning, Soccer, New Technologies, Sports, Astronomy, Fishing.

What skills is Joaquin Rodriguez known for?

Joaquin Rodriguez has skills like Bilingual English/spanish, Communication, Event Planning, Community Outreach, Project Management, Leadership, Budget Setting, Banking, Customer Service, Retail Banking, Solid Computer Skills, Microsoft Office.

Who are Joaquin Rodriguez's colleagues?

Joaquin Rodriguez's colleagues are Jamaal Parker, Regan Coryell, Kim Patton, Terri Smith, Howard Rackham, Stacey Arata, Morgan Burns.

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