Joaquin Ruiz Email and Phone Number
Joaquin Ruiz work email
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Joaquin Ruiz personal email
I am organized and efficient in managing multiple tasks simultaneously, and have strong attention to detail. I am confident in my ability to adapt to new situations and technologies quickly, and i am always eager to learn and grow in my professional development.I have a track record of successfully completing projects on time and exceeding expectations. I am a team player who thrives in a fast-paced, collaborative environment. I am always looking for ways to improve processes and efficiency, and am not afraid to take initiative and lead when necessary.Overall, I am a dedicated and motivated individual who is committed to delivering high-quality results in a timely manner. I am confident that my skills and experience make me well-suited for any challenging and dynamic work environment.
Teleperformance
View- Website:
- teleperformance.com
- Employees:
- 99624
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Google Cloud Business DeveloperTeleperformance Jun 2024 - PresentBarcelona, Catalonia, Spain
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Store Manager & Business AnalystGlovo Feb 2022 - May 2024Barcelona, Catalonia, Spain-Store manager and Q-commerce business analyst.-Management of a work team of up to 20 people, coordinating work schedules and KPI's.-Demand planner. In charge of orders to +100 suppliers.-Development, management and implementation of projects.-Analysis of business metrics, UX, negotiation, forecasting and conflict resolution.- Customized reports in Jira.- +2 years of Looker experience in both administration and development. -
Account ManagerClasslife Education Jun 2021 - Feb 2022Barcelona, Catalonia, Spain- Handle inquiries and requests from customers and address their needs- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs- Meet regularly with stakeholders to discuss progress and find new ways to improve business- Generate progress reports for clients and senior leaders within the organization- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly -
Team LeaderWebhelp May 2019 - 2021Barcelona, Catalonia, Spain+20 People Team management to overachive performance targets and support it on any aspect for the most valuable manufacterer company of mobile/laptops/watches in the world.- NPS follow up and route cause analysis in order to mantain project targets.- Agents coaching/ training/ round tables/1-2-1/ meetings. Soft skills training development for advisors.- KPI's analysis in order to forecast actions to improve.- Senior management reporting about performance and issues.Achievements: 83% Positive (2nd team from 10 at 3rd month since beginning)Team CSAT - 95% Knowledge team performance. -
Senior Technical Support Advisor Leia ProjectWebhelp (Ac) Aug 2018 - Apr 2019Barcelona, Cataluña / Catalunya, EspañaPhone software and hardware support.Real time case logging in order to provide accurate technical issues data for product optimization.- Soft skills customer faced expert.- Average CSAT 93%- More than 2.000 cases handled.- New agents mentoring, coaching and training.
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Senior Sales RepresentativeFincas Puente Sep 2017 - Jul 2018Barcelona, Catalonia, Spain-Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics-Generate leads and build relationships by organizing daily work schedule to call on existing and potential customers-Develop and implement territory action plan using comprehensive data analysis, and adjust sales techniques according to interactions and results in the field
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Sales RepresentativeRemax Real Estate Apr 2015 - Apr 2017Buenos Aires Province, Argentina-Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics-Generate leads and build relationships by organizing daily work schedule to call on existing and potential customers-Develop and implement territory action plan using comprehensive data analysis, and adjust sales techniques according to interactions and results in the field
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Senior SupervisorGlobal Mac Mar 2010 - Jan 2015Greater Buenos Aires, Argentina-Staff supervison, stock control and billing.-Contact with suppliers, customer service and working group supervision in marketing events and product presentation.-Commercial strategy definition.-Content creation for the company's social networks to promote the business and improve contact with customers.
Joaquin Ruiz Skills
Joaquin Ruiz Education Details
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English Language And Literature/Letters
Frequently Asked Questions about Joaquin Ruiz
What company does Joaquin Ruiz work for?
Joaquin Ruiz works for Teleperformance
What is Joaquin Ruiz's role at the current company?
Joaquin Ruiz's current role is Google Cloud Business Developer @ Google | Licenciado en Administración de Empresas.
What is Joaquin Ruiz's email address?
Joaquin Ruiz's email address is jo****@****app.com
What schools did Joaquin Ruiz attend?
Joaquin Ruiz attended Uade, University Of Cambridge.
What skills is Joaquin Ruiz known for?
Joaquin Ruiz has skills like Liderazgo De Equipos, Medios Sociales, Italiano.
Who are Joaquin Ruiz's colleagues?
Joaquin Ruiz's colleagues are Alejandro Arroyo, Zeinab Hassan, Chaitanya Garla, Gladys Marie Fodulla, Calum Tracey, Vikassh V, Jasper Clyde Salvador.
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