Joaquin Brown, Mis, Pmp, Itil Email and Phone Number
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BI and Data Analytics professional with 10+ years of technical project/program management experience in data analytics and reporting in telecommunications, finance, supply chain and healthcare. I help companies through data enablement by updating reporting capabilities through automation and data insights delivery.Some examples of my results include:-Provided decision support analytics for leadership to support roll-out strategy for multiple digital products reducing operational cost by 50%. -Provided decision support analytics for leadership to support the migration strategy of 3M customers from legacy channel to digital support channel within a calendar year-Streamline data pipelines behind tools and dashboards supporting different teams, improving accuracy, and reducing yearly departmental operational costs by $100,000I get excited about opportunities where I am able to build fruitful relationships that provide impactful benefits to the company and professional growth, specifically in the data/technical area. I love connecting with new people. If you are interested in connecting you can reach me at brownjoaquin@gmail.com.12/27/23
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Senior Bi Analyst And Data Engineer And Product ManagerThe Coca-Cola CompanyAtlanta, Ga, Us -
Sr. Analytics EngineerCox Communications Sep 2021 - PresentAtlanta, Ga, UsSubject matter expert, developing value-added material, and valid insights and solutions to enhance operational efficiency, customer experience and grow profitability. Leads the development of project scope and milestones, by working cross-functionally with business partners from Finance, Operations and IT to design and implement decision analytics and operational reporting capabilities. Partners and builds relationships with customers and stakeholders and clients, leading identification and scoping of analytical projects that align with high priority business opportunities, challenges, and needs. Responsible for creating analytics, translating business questions to actionable insights, supporting ongoing analytical needs, designing new analytical platforms, and partnering with cross-functional teams to deliver high quality analytics solutionGuides coworkers and serves as a mentor -
Data Analyst IvCox Communications Feb 2017 - Aug 2021Atlanta, Ga, UsLeads the process of developing value-added insights to grow customer base, enhance operational efficiency and improve customer experience. Measures and assesses the effectiveness of investments and processes using data analysis, modeling, and optimization techniques. Key AccomplishmentsLeads data collection, cleansing, and validation of customer care data in emerging channels.Develop descriptive and predictive analytics for improved care operations performance, through Big Data, Data-warehousing, and Tableau Visualization tools.
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Manager, Sales Performance ReportingAt&T Oct 2014 - Dec 2016Dallas, Tx, UsServed as consultant to Cricket Wireless' sales operations department, providing analysis reporting on sales performance for national retailers, company owned and 3rd party stores. Provided BI solutions for product owners to illustrate return on investment (ROI) for products and sales promotions. Responsible for providing technical leadership and development of company’s reporting strategy, providing KPI’s to Executive and VP level employeesKey AccomplishmentsCreated, managed and delivered support processes for SSRS and SSRS mobile dashboard end usersDeveloped and Managed delivery of Net Promoter Score DashboardKey member in developing BI software implementation strategyEstablished reporting framework for launched products -
Business Intelligence Analyst - Contract (The Home Depot)Insight Global Jul 2014 - Oct 2014Atlanta, Georgia, UsServed as BI support for business objects applicationIntegrity testing of the BI reporting structure (Data Models)Ensuring accuracy of the universe table structureValidation of periodical reportsGather Functional and Technical requirements for BI systemProvide Ad Hoc reporting -
Business Intelligence ConsultantAccenture Nov 2010 - Jul 2014Dublin 2, IeSupervising process and functional design activitiesCreating functional requirements as an input to application designDeveloping and testing detailed functional designs for business solution components and prototypesSupervising application build, test, and deploy activitiesPlanning and executing data conversion activities (e.g., test data)Driving test planning and execution -
Business Intelligence Reporting Analyst - ContractAmerican Cancer Society Oct 2010 - Nov 2010Atlanta, Ga, UsDevelopment and maintenance of reports and queries in Business Objects to support ACS programs, Divisions, and Departments.Development and implementation of processes for the regular dissemination of the reports to multiple audiences which provides timely summaries of progress at an appropriate level of detail for all key management stakeholders -
Business Intelligence Operations Lead Developer/AnalystAcs, A Xerox Company Aug 2007 - Feb 2010Provide functional or task leadership for Line Of Business Business Intelligence support Manage multiple priorities to ensure support is provided within expected service level agreement expectations Provide technical expertise knowledge on Business Objects reportingResponsible for carrying out the day to day production support activities surrounding user administration, issue / inquiry resolution, and system monitoring.
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Salaried Professional Service ConsultantRobert Half International Apr 2006 - Aug 2007Menlo Park, Ca, UsProject Coordinator for Network Supply Chain Management (AT&T Mobility)Monitored supply and demand of network equipment for the $4 billion Network Reclaim projectProvided weekly metrics, for executive planning and decision supportMonitored project spending through analysis of monthly equipment consumption Developed training documentation for warehouse workers within the supply chain line -
Business Reporting AnalystGeorgia-Pacific Llc Oct 2003 - Feb 2006Atlanta, Ga, UsDeveloped and implemented system reports and key metrics that will support improved business results and customer satisfaction.Participated in Supply Chain cross-functional initiatives/projects by providing root cause analysis from standard deviation -
Inventory AccountantAt&T Mobility Oct 2001 - Oct 2003Dallas, Tx, UsProvided reporting and analysis for product sales including trend analysis on Corporate levelDistributed all markets with inventory analysis with month to month variance, including top equipment sales, accessories, and service plansServed as business support analysts for database administrators monitoring point of sales systems
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Commissions AnalystAt&T Mobility Oct 1998 - Oct 2001Dallas, Tx, UsProvided technical support for 1200 employees ranging in all sales positions, calculating monthly payments near $1,000,000 Reconciled preliminary commission reports with adjustments from sales marketDesigned customized attainment reports from database for progress of sales, employee performance and incentive programsDeveloped and lead training seminars to for the sales marketMaintained internal website for commission paid employees
Joaquin Brown, Mis, Pmp, Itil Skills
Joaquin Brown, Mis, Pmp, Itil Education Details
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Morris Brown CollegeAccounting -
Keller Graduate School Of Management Of Devry UniversityManagement Of Information Systems
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Kendrick High SchoolDiploma
Frequently Asked Questions about Joaquin Brown, Mis, Pmp, Itil
What company does Joaquin Brown, Mis, Pmp, Itil work for?
Joaquin Brown, Mis, Pmp, Itil works for The Coca-Cola Company
What is Joaquin Brown, Mis, Pmp, Itil's role at the current company?
Joaquin Brown, Mis, Pmp, Itil's current role is Senior BI Analyst and Data Engineer and Product Manager.
What is Joaquin Brown, Mis, Pmp, Itil's email address?
Joaquin Brown, Mis, Pmp, Itil's email address is br****@****uth.net
What is Joaquin Brown, Mis, Pmp, Itil's direct phone number?
Joaquin Brown, Mis, Pmp, Itil's direct phone number is 177035*****
What schools did Joaquin Brown, Mis, Pmp, Itil attend?
Joaquin Brown, Mis, Pmp, Itil attended Morris Brown College, Keller Graduate School Of Management Of Devry University, Kendrick High School.
What skills is Joaquin Brown, Mis, Pmp, Itil known for?
Joaquin Brown, Mis, Pmp, Itil has skills like Leadership, Teradata, Consulting, Itil Certified, Data Warehousing, Business Intelligence Tools, Test Planning, Ad Hoc Reporting, Itil, Microsoft Powerpoint, Trend Analysis, Oracle Database.
Who are Joaquin Brown, Mis, Pmp, Itil's colleagues?
Joaquin Brown, Mis, Pmp, Itil's colleagues are Gloria Alvarado-Lee, Wright Turner, Richard Neel, Justin Lapietra, Steve Cameron, Rick Marinelli, Don Gresham.
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