Pre–sales and and post-sales. Logistics procedures. Technical advising (recommendations, homologation, complex questions... etc) on tyres. End–users and dealers complaint handling. Inside support for area representatives. CRM (Salesforce).

Security equipment maintenance and usage. Material replacement and software/ hardware control. Translation support to customs and border protection.

Support with logistic procedures (LKW, Sea and Air Logistics). Engagement with customers (new leads, updates, complaints). Internal report about current customers.

Face-to-face customer service dealing with complaints, queries, and other related customer service issues. Stock control. Preparing promotional materials and displays. Making orders to different providers.

Performing various administrative tasks associated with assigned functions such as preparing daily activies and progress reports for a 5-person-group of people with learning disabilities. Working independently with minimal supervision.

Direct contact with customers and providers through e-mail, phone and social media. Accurate inventory management. Packing and shipping orders. Handling returns and inbound shipments. Constant research of new providers and products.