Job J P Email & Phone Number

Guntur, Andhra Pradesh, India

Employed as a trainer specializing in "English Language Proficiency" and "Verbal" skills, offering guidance to individuals preparing for IELTS, PTE, and GRE Tests. My role involves assisting students in enhancing their language abilities for theseassessments.

Vijayawada Area, India

India

India

During this period, I've taken on significant roles, including:January 2016–2017: Serving as a Customer Service Executive in the E-messaging Process for Retail Banking and Wealth Management at HSBC Bank Middle East. In this capacity, I manage email inquiries from customers, specifically related to banking and credit card matters.December 2012–December 2015: Holding the role of a Chargeback Analyst in the Dispute and Chargeback Process for Retail Banking and Wealth Management at HSBC Bank Middle East. My responsibilities encompassed overseeing chargeback procedures for card and loan transactions for the bank's customers.July 2010–November 2012: Functioning as an Audit Executive for Anti-Money Laundering within the Payment and Cash Management Process. My tasks included investigating wire transfers processed by HSBC, preparing reports on individuals and entities involved in these transfers, and initiating suspicious activity reports for cases breaching anti-money laundering regulations.January 2010–June 2010: Working as an Audit Executive in the compliance department, I focused on the Politically Exposed People (PEP) Project. My role involved investigating individuals with potential links to highly influential figures in the USA and associated parties across different countries.May 2007–December 2009: Engaging in US process operations for credit card portfolios, my duties consisted of addressing credit card inquiries from various portfolios of US customers through email.Noteworthy achievements during my career include: introducing numerous process enhancement ideas spanning my entire career. Providing effective assistance and guidance to new recruits on the floor.Receiving recurring gift awards and accolades as a top performer in the processes from May 2007 to August 2017.

Vishakhapatnam Area, India

Vishakhapatnam Area, India

Responsible for devising schedules and strategies for conducting English language training sessions tailored to the specific needs and preferences of professionals, employees, and those needing additional support. This included identifying the training requirements and creating and delivering programs focused on enhancing soft skills such as customer service, assertiveness, public speaking, process-related communication abilities, personality development, and self-confidence. Proficient in tailoring training initiatives to align with client objectives, providing customized training sessions, and evaluating the outcomes of these efforts. Developing and executing specialized training modules centered around soft and behavioral competencies is a core competency. This includes organizing regular workshops that cover essential skills like effective communication, confident presentation delivery, adapting to cross-cultural environments, and understanding organizational processes. Furthermore, adept at arranging both necessary behavioral training and technical skill development sessions across the entirety of the organization. A key aspect of this role involved establishing a well-structured feedback mechanism to gauge the effectiveness of training programs. The insights gathered from this feedback were utilized to enhance the training delivery methods and overall system.

Guntur And Vijayawada, India

Over the past decade, my involvement has encompassed various aspects of educational development:Curriculum Design and Enhancement: Collaborating closely with colleagues, I played an active role in shaping course content and assessment strategies aligned with CBSE board guidelines. I've also contributed to crafting study materials that cater to students' educational needs within the prescribed curriculum.Student Assessment and Improvement: Through diligent work with students, I've skillfully identified areas warranting improvement. By offering effective coaching and guidance, I've consistently assisted students in elevating their academic performance.Classroom Management and Discipline: I developed comprehensive assessment methods and tools for classroom use, adhering to educational board standards. I've ensured a disciplined classroom environment by supervising students and upholding school regulations.Effective Lesson Planning: My expertise extends to preparing engaging study materials, well-structured lesson plans, and useful teaching aids. I've also been involved in crafting meaningful student assignments.Administrative Duties and Extracurricular Coordination: I possess the ability to readily embrace novel ideas, methodologies, and technologies. My engagement in extracurricular and cultural activities has included teaching inspirational Hindi and Telugu songs to students for the school's annual event.Holistic Child Development: I established a nurturing learning atmosphere that caters to emotional, intellectual, social, and creative growth. My responsibilities have encompassed maintaining student portfolios and offering personalized assistance to those in need.

Pusuing Post Graduate Certificate Of Teaching English (Pgcte), Teaching English As A Second Or Foreign Language/Esl & Efl Language

Master'S Degree In English Literature

Bachelor Of Arts (English Literature)

Pursuing Tesol/Tefl, 360 Hour Ofinternational Diploma In Teaching And Training With Sp. In Tesol Program, 2017-2018