Ensuring all IT systems, infrastructures, server, networks and securities are running to an efficient level.• Support of Property Management System (Fidelio Suite 8; Micros POS; Materials Control &Sun system) in liaison with the system vendor where required• Recommending and implementing technological improvements and efficiencies.• Maximizing opportunities to reduce IT costs through effective use of IT processes• Windows Server 2003 ,2008 ,2012 - Active Directory ,user profiles ,policy administration• Networking: WAN, LAN and Wi-Fi management; Ruckus, Level-one, D-links, Cisco Switches Gateway; Antlabs,• Security: Cyberoam, Sphos, Fortinet, Pfsence, • Telecommunication: Panasonic PBX, Teleman,

• Manage information technology and computer systems that is Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.• Coordinate all IT Issues in the Resort and offer Support to both guests and Staff in IT related matters• Plan, organize, control and evaluate IT and electronic data operations• Design, develop, implement and coordinate systems, policies and procedures. • Ensure security of data, network access and backup systems• Act in alignment with user needs and system functionality to contribute to organizational policy• Identify problematic areas and implement strategic solutions in time• Handle annual budget and ensure cost effectiveness• Design; Implement Preventive Maintenance for all IT hardware & Software. Plan and Follow up on IT Budget• Manage and Supervise all ICT related Projects• Plan, Purchase and maintain all IT Hardware, Software• Maintain integrity of the network, server deployment, and security.• User administration (setup and maintaining account the installation, modification and maintenance of LAN/WAN components including cables, disk operating system software, application and utility software, various interface cards, hard disks, and user computers.• Manage all company backups and assist in disaster recovery process.• Installation and maintenance of PABX and telephone network (Alcatel Omni PCX)• Digital Marketing• Reactive Sales

• Ensuring that organization objectives are achieved through aligning IT policies with organization strategy.• Developing IT policies and procedures for Business Units.• Assessing overall IT related risks and their impact on Business Processes.• Carrying out vulnerability and penetration testing on assessing organization security strength• Involved in ensuring adequacy and effectiveness of the organization business Continuity Plans (BCP) and related Disaster Recovery Plans (DRP).• Ensuring that patch and configuration management are in line with laid down change management policies.• Ensuring Integrity, Confidentiality and Availability of data stored in database and servers.• General network and ICT environment management.• User Support• Perform daily backup operations and ensure offsite storage

• Configuring Guests computers and Laptops to access internet• Trouble shooting network hardware and system problems• Preparing network equipment and patch cables for installation• Attending to clients queries at the Cyber• Support to staff members using facilities at the cyber• Installing and troubleshooting application software• Ensure that all the computers are up and running • Hardware /software installation• Attending to clients queries at the Cyber• Support to staff members using facilities at the cyber• Ensure that all the computers are up and running• Hardware /software installation

• Hardware and Software installation and maintenance of computers and printers - School of Pure and Applied Sciences Dean’s Office • Hardware and Software installation and maintenance of computers and printers - Mathematics Department• Formatting computers and installation of Operating system and application software – Chemistry Department• Computer lab supervision (School of pure and applied science).• Networking and Network Administration• Creating user log on accounts (using windows server 2000, 2003)• Helping students and Lecturers in troubleshooting software problems• Helping Lecturers and students in Logging in to computers• Preparing network equipment and patch cables for installation• Attending to clients queries at the Computer Lab• Support to staff members using facilities at the Lab• Installing and troubleshooting application software• Ensure that all the computers are up and running• Online Registration of students – School of Pure and Applied Sciences, School of Education