Supervise and coordinate staff in the kitchen who prepare food as well as front endservers.Prepare work schedules and delegate responsibilities among the employees.Resolve issues that may arise, including customer requests, complaints, and supplyshortagesMaintain records of sales, stock, and food wastage.Estimate and order ingredients and supplies as per requirements twice a week.Train new staff in the kitchen as well as servers in the front end about cleanliness,sanitation, and safety procedures of preparing and serving food.Ensure food and service meet quality standards. The visual standards and image of therestaurant is maintained.Procedures and managing expenditure and revenues.Perform key holding and managerial duties if required, such as opening and closing thestore, managing escalated complaints, developing, and implementing marketingstrategies, and signing for deliveries.

•Handled cash and managed till. Answered customers’ question and addressed problems in person and via phone. •Offered exceptional customer service by educating them about different product. Helped customer to select the product that best fit their needs. Assisted customer over phone about store operation, product, promotion, and orders.•Sold and promoted reward cards while handling cash registers.•Built customers’ confidence by actively listening to concerns and giving appropriate feedback.

• Responds to general inquiries; provides information. Greets and directs customers, clients, deliveries to appropriate department or program as first point of reception.

I worked for this security company for six months as in part-time contract.My expertise duties were to patrol in building, monitor cameras, keep daily logs and activities, write and report about the incidents.From this job I learned professionalism and enhanced my communications skills.