⬧ Built, trained, and directed a team of 6, establishing KPIs in alignment with company vision and growth goals.⬧ Devised storage solutions for sensitive data, ensuring compliance with ITAR and CUI regulations while maintaining system integrity across multiple platforms.⬧ Partnered with HR, CIO, and CISO to align IT strategies with organizational goals, fostering cross-functional cooperation and data-driven decision-making.⬧ Architected scalable IT solutions, supporting Boom Supersonic's growth from startup to industry leader in supersonic passenger travel technology with a budget exceeding $4.8M annually.⬧ Ensured the confidentiality, integrity, and availability of all IT systems and data in commercial as well as highly secure environments (e.g.GovCloud) in numerous environments such as SAP NS2, Dassault 3DX, Google Workspaces, AWS GovCloud, Zoom, OKTA, JAMF, etc.⬧ Partnered with CIO to completed a NIST 800-171 self-assessment in 1 week resulting in securing a round of funding with the USAF.⬧ Fully implemented Okta as an IDP, SSO, and SCIM workflows for on/off boarding working directly with the HR (People) team reducing hiring costs and eliminating the need to hire additional IT and HR staff.⬧ Regularly identified, remediated, and reported on NIST CSF and NIST 800-171 to our CISO, CIO, and board.⬧ Crafted forward-thinking solutions and strategies to prevent IT challenges, identifying future potential problems resulting in lower costs and uninterrupted aircraft development and testing.

IT Consultant business catering to SMB and contracted Enterprise work for various Fortune 500 companies.Additional work experience can be viewed through my OnForce and Work Market profiles located at: https://www.workmarket.com/profile/1153434⬧ Pioneered computer consulting services, implementing cutting-edge network solutions and hardware installations for a diverse client base.⬧ Expanded business reach through strategic partnerships, servicing Texas and Denver Metro area, resulting in &; 300% client portfolio growth YoY.⬧ Conducted comprehensive software analyses, tailoring maintenance strategies to optimize performance across SMB and Enterprise environments.⬧ Fostered strong client relationships, aligning IT solutions with business objectives to drive operational efficiency and productivity maintaining a 4.9 out of 5 review after hundreds of completed projects on both OnForce and Work Market, the leading IT labor platforms at the time.⬧ Designed and implemented adaptive IT strategies, anticipating industry trends to deliver forward-thinking solutions that positioned clients for long-term success.

Provided comprehensive senior level support to the service desk staff, while training and guiding them to reduce escalations and increase efficiencies among the team. Created SOPs in an effort to expand internal knowledge base of issues and resolutions. Proactively identified client needs and presented design reviews with solutions to account managers. Implemented highly technical solutions within time and budget constraints.

⬧ Spearheaded IT transformation, scaling from 30 to 220+ employees across multiple sites, driving Fortune 5000 company growth through strategic infrastructure planning.⬧ Optimized operations by outsourcing VoIP and Exchange systems to US vendors, enhancing efficiency, eliminating downtime, and reducing costs by 80% while maintaining service quality.⬧ Led multi-site IT infrastructure projects, overseeing budgeting, purchasing, and installation for new construction and remodels, ensuring seamless expansion.⬧ Partnered with Ascent Business Systems to maintain and upgrade Sage MAS 200 software, ensuring robust accounting and CRM capabilities for business growth.⬧ Directed Help Desk operations, mentoring staff and implementing SLAs to boost resolution efficiency and elevate customer satisfaction levels.