Josue Carvajal Email & Phone Number

San Jose, Costa Rica

• Spearhead the planning, prioritization, and management of data-driven initiatives based on stakeholder requirements, ensuring timely delivery of insights to optimize decision-making processes.• Perform in-depth data mining and clustering to extract actionable insights and group customers based on gaming patterns, supporting demand generation and marketing performance analysis.• Build and maintain automated dashboards in Power BI and Excel for technical analysis, providing clear performance metrics for both internal teams and external stakeholders.• Oversee ETL processes (extract, transform, load) to ensure seamless data integration and accuracy for reporting purposes.• Lead Scrum ceremonies as a certified Product Owner, ensuring crossfunctional collaboration and alignment on business priorities.• Perform basic SQL querying for data retrieval and analysis to support weekly and ad-hoc business reviews.• Begin applying machine learning techniques, including K-means clustering, hierarchical clustering, t-SNE, UMAP, and linear regression, for deeper insights.

• Managed the financial health of multiple companies, aligning with KPIs for delinquency, loan placement, and account recovery.• Developed and monitored budgets, ensuring alignment with company goals, and conducted negotiations with financial institutions.• Analyzed financial and operational data, generating reports to enhance decision-making.

San José, San José, Costa Rica

• Conducted comprehensive data analysis using Excel, including pivot tables and lookups, to generate actionable insights.• Collaborated with cross-functional teams to train personnel and develop technical documentation for data processes.• Managed staff and optimized data workflows to improve the accuracy and reliability of reporting outputs.