Jocelin Romero, Rn, E-Ryt Email & Phone Number

Indianapolis, Indiana

Indianapolis, Indiana Area

Indianapolis, Indiana Area

• Provided service industry related skills to assist in the opening of a new restaurant concept• Developed systems and structure to manage quality food cost from local farmers• Worked together as a team to enhance our guests experience in the restaurant by ensuring guest satisfaction

Indianapolis, Indiana Area

• Responsible for working with a team to provide leadership in training new hires.• Manage a busy environment in a diligent manner.• Ensure guest satisfaction through therapeutic communication techniques.

Indianapolis, Indiana Area

• Provided superb customer service to ensure guests were comfortable and had an enjoyable experience while dining.• Close attention to detail and ability to multi-task in a busy bustling fine dining environment.

Manage all inbound leads and follow up accordingly to turn those into qualified opportunities. Responsible for training all new lead qualifiers as well as playing a role in developing the lead qualification team.

Manage and coordinate all marketing efforts including website development, manage marketing budget and financial statements, manage and coordinate all trade shows, development of all collateral, and responsible for developing a new brand image. Created and managed employee incentive programs, and maintained all internal and external communications. Coordinated all customer events, and responsible for all advertising efforts.

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse

Education record