+ provide holistic, wrap-around support to students, helping students achieve their study goals, engage in student life, and balance their personal wellbeing and welfare needs.+ provide support to students through drop-in sessions, appointments, class talks, presentations, workshops, resource creation, and supports educators to service the needs of the student body from both proactive and reactive approaches to problem solving.+ provide generalist support and guidance with enquiries including financial capability, accommodation, social connectedness, and general wellbeing/welfare matters.+ work closely with local service providers to enhance Chisholm’s service delivery. + support of academically ‘at-risk’ student cohorts (e.g., youth), providing timely assessment of student’s wellbeing/welfare and triaging to other services (internal and external) where appropriate. + handle sensitive, complex, and demanding scenarios involving multiple stakeholders, and situations of a potentially sensitive nature.

+ provide support in skill development programs to young adults with an intellectual disability byhelping them achieve their goals and documenting their progress+ provide support to clients within a hybrid environment through face to face interactions and administrativedatabase management+ facilitate regular liaison between the clients, their families and the service coordinator to continuously evolve service operations+ foster awareness and inclusion of people with disabilities through participation in relevant networks, connecting participants with their preferred communities and professionally representing the organisation in the community.+ comply with relevant incident, medication management, program planning, safety checks, maintenance and other administrative tasks of the role

+ mentored new employees to their assigned roles and duties whilst complying to workplace policies and procedures+ developed effective communication with clients who have complex needs

cash handling, pricing, banking, EFTPOS, sales, accounts payable/receivable, marketing/fundraising, merchandising, stock control, HR