Jocelyn E. Hering Email & Phone Number

Washington, Dc, Us

Clarksburg, Maryland

• Facilitate workshops using design-thinking methodologies to gain empathy, identify and solve problems • Proactively build partnerships with key stakeholders to strengthen trust and collaboration within• Motivate and inspire team members to become their own advocates • Create prototypes to quickly test new ideas and concepts • Work with teams to understand their goals, prepare workshops, and deliver actionable results that can be measured• Perform user research and customer journey mapping to better understand stakeholders and untapped opportunities

• Oversaw and conducted all major gift fundraising for the College of Education and Human Development and Waldron College of Health and Human Services• Developed and managed a portfolio of 130 prospective donors and solicited major gifts during face-to-face visits• Worked closely with Deans and key faculty to align the needs of the colleges with donor’s passions• Hired, trained, and lead a staff of approximately 40 annual fund callers• Served as the faculty advisor for the student philanthropy organization, increasing donations by 43%

• Managed customer accounts, including fleet maintenance programs• Built positive relationships with company stakeholders• Completed extensive Management Trainee program• Created marketing plans to reach customers at new branch locations• Presented sales proposals to area businesses• Achieved quarterly and yearly sales goals

Master Of Fine Arts - Mfa, Design Thinking, 3.9

Bachelor Of Science - Bs, Business/Corporate Communications