Patient Advocate
CurrentPatient AdvocateFollow specific surgeon to each clinic and meet with doctor's patients post-consultDiscuss financials for recommended proceduresSet payment plans & collect paymentsSchedule patient's procedure for In-Office/OR, and surgical follow-ups.Follow-up with patients to for procedure preparationClinic visit documentationCollect metricsAnswer patient phone callsRespond to patient e-mailsKeep patient updated on insurance authorizations/denialsPatient Service RepresentativeCheck patient in and out of clinicCollect co-paysSet patients up with sleep studiesScrub/prepare patient's documentation for upcoming appointmentsopen and close clinicMedical AssistantRooming patientTake Patient VitalsClean/Sanitize exam roomsClean surgical instruments