Jocelyn Proffitt Email & Phone Number

Indianapolis, In, Us

Indianapolis

• Manage and grow client accounts with extreme attention to detail, timeliness, and accuracy. • Enter / process / and validate orders as required • Monitor internal CRM system, field customer calls• Building relationships with clients based on trust and respect.• Collaborating with internal departments to facilitate client need fulfillment.• Communicating with clients to understand their needs and explain product value.• Acting as a client advocate with a focus on improving the buyer experience. • Oversee other related responsibilities as needed • Customer facing visits to better opportunity for business and relationships

Responsible for planning, coordinating and overseeing office services and related office activities to achieve efficient utilization of available resources.Main Job Tasks, Duties and Responsibilitiessupervise and coordinate the daily activities and operations of the office or departmentschedule and prioritize office activities to meet operating requirementsdetermine, plan and direct work flowdevelop and monitor internal controlsanalyze work flow issues and implement workable solutionsensure adherence to quality standardsperform administrative support functions such as data management, creating reports, drafting correspondence and preparing basic financial accountsprovide necessary training and guidance to staffapprove and monitor staff vacations and sick leaveinitiate and maintain orderly records in compliance with company regulationssupervise the efficient use of office supplies and maintenance of office equipmentplan and organize the purchase of office supplies in accordance with purchasing policies and budgetsEducation and ExperienceAssociates degree in Business Administration or equivalentknowledge and working experience of supervisory principles and practicesknowledge of administrative practices and procedures, data management methods, basic accounting practices and human resources practicesproficient computer skillsworking knowledge of relevant software programsKey Skills and Competenciestime managementorganizing and planningproblem analysis and problem solvingverbal and written communication skillsjudgment and decision-makingattention to detail and accuracyguidance and mentoringteamwork and collaboration

Indianapolis, Indiana Area

• Hiring, training, and managing employees to make sure they are efficient and effective• Second in command to the General Manager, making sure all tasks are completed• Providing a high level of leadership to the restaurant and the employees• Scheduling all staff’s work hours, handle customer complaints• Taking care of payroll, maintaining acceptable labor percentages based on sales

Indianapolis, Indiana Area

• Assisting the General Manager and Assistant Manager with all facets of the successful operations such as sales, training, and profit growth efficiently and effectively• Assist in taking orders and food preparation• Responding appropriately to guest concerns and resolving complaints professionally