Perform as key point of contact for patients to ensure best medical outcomes and customer service achievable. Provide continuity & the ability to build meaningful relationships with each patient. Pre-fill &/or verify existing patient chart information. Review the visit summary/plan with patients after provider visits. Coordinate lab draws, imaging orders, referrals and records sharing with outside specialists. Process approved medication refills. Review serial vitals to ensure they or properly input and imported. Respond to patient questions in a timely and respectful manner & forward to medical providers accordingly.

Providing cutting edge treatment, care, and customer service to long-time and loyal clientele. Manage all aspects of self-owned and operated salon to include but not limited to accounting/budgeting, insurance, licensing, logistics and marketing.

Providing strategic solutions that build individual, organizational & National resilience. Past performance includes the U.S. Marine Corps, U.S. Coast Guard as well the Southern Nevada Water Authority and Las Vegas Valley Water District. Facilitating critical and technical plans, trainings and exercises to public sector and military organizations that build mission readiness and resilience.

Triage patients effectively, assessing medical priority to streamline clinic flow and improve response times during assessments. Conduct diagnostic tests, including urine dipsticks and swab tests for COVID-19, flu, and strep throat, ensuring accuracy and timely diagnosis. Maintain accurate and detailed patient charts, documenting medical histories, treatments, and test results to facilitate effective patient care and follow-ups. Managed back-office billing and collections, optimizing revenue cycle processes, and ensuring timely and accurate financial transactions.

Provided unparalleled customer service and treatments to loyal clientele. Implemented infection control and sanitation protocols to maintain a safe and clean environment for clients and staff.