Jocelyn Rivera Email & Phone Number

New York, New York, United States

Coordinate invoicing for an average of 45 attorneys per month totaling over 400 matters including running invoice drafts, processing edits, reporting all WIP and write offs, email/mail out all invoicesResolve outstanding accounts using collection initiatives through email, phone, and mail deliveries resulting in over $200,000 collected from doubtful accounts Directly oversee Billing and Accounts Receivables teamManage over 150 client escrow trust account matters, including issuing checks and setting up online wire distribution transfers for various matters such as real estate and constructionMonitor the firm’s operating bank account and 6 trust accounts daily and record an average of 50 incoming/outgoing daily transactions and apply to the corresponding client accounts Prepare utilization, productivity, and billing reports for analyzation using Excel and LMS platforms on a monthly basis

Review, verify and enter an average of 100 incoming firm and client invoices for over 10 practices Complete weekly vendor paymentsVerify vendor accounts by reconciling monthly statements and related transactionsManage and record distribution of petty cash

Teaneck, New Jersey, United States

● Run the day-to-day operations and manage all aspects of the center to ensure it runs efficiently● Manage a team of instructors to deliver instruction that aligns with Mathnasium methodology● Run, create and analyze Excel reports to monitor attendance, student to instructor ratio, payroll, etc.● Processing payments to vendors● Conducting daily banking activities● Performing bookkeeping duties as needed● Successfully sell the Mathnasium program, build relationships with enrolled students, parents, and leadsto achieve optimal customer service● Administer assessments, identify student learning gaps, create custom Learning Plans, and facilitate thelearning required for students to attain success● Assist with payroll, instructor schedule, onboarding new employees, and other Human Resources needs

Englewood, New Jersey, United States

● Handled cash-drawer, prepared check out receipts and collected payments from departing guests● Introduced amenities and services to guests for their information and guidance● Trained new employees on the procedures and protocols● Promoted IHG rewards program● Addressed guest concerns while maintaining a high level of service● Answered phones to take reservations and respond to guest requests

Montclair, New Jersey, United States

● Supervise Information Desk of 30 employees● Set up technology for meetings and events based on the event schedule● Assist event host and participants during event to ensure it runs smoothly● Securely close building at night