Jocelyn Portillo Email & Phone Number

Falls Church, Virginia, United States

Falls Church, Virginia, United States

• Proficient in administrative support, project coordination, and communication. • Proven track record of improving office efficiency and productivity. • Skilled in managing calendars, coordinating meetings, and organizing events. • Committed to delivering high-quality work and exceeding expectations.

Fairfax, Virginia, United States

Fairfax, Virginia, United States

• Help managers complete daily tasks and in evaluating performance • Understand each department’s daily processes and goals• Gain familiarity with personnel duties• Supporting change management initiatives• Participate in the company’s COVID-19 strategic planning• Coordinating and assisting events for residents • Communicate confidently verbally to residents and prospects. • Keeps resident and prospect files updated, complete, and accurate. • Perform a variety of administrative tasks to support various departments.

Fairfax, Virginia, United States

• Created an encouraging and welcoming environment by displaying a positive attitude.• Communicated respectfully with guests and residents to create a hospitable environment.• Emphasized professionalism when administering guidelines and protocols.• Demonstrated problem-solving skills by establishing workable solutions for Covid-19 restrictions.• Practiced active listening skills relating to residents and family members. • Improved and managed digital and hard copy filing systems using meticulous attention to detail. • Displayed analytical skills using Word and Excel daily to complete administration functions.• Organized mail/packages and make corrections as needed for residents and employees• Tracked certified mail with precision.• Maintained and monitored security and telecommunications systems to ensure safety.

Fairfax, Virginia, United States

• Delivered excellent customer service for 200+ customers daily.• Managed $1,500+ cash/credit sales transactions daily. • Used conflict management skills to resolve customer issues and concerns. • Transferred and monitored orders and ensured vendor satisfaction upon delivery. • Ensured accuracy in inventory calculations.

Centreville, Virginia, United States

• Provided educational and entertainment activities to engage children.• Created imaginative activities to assist language development skills.• Developed and updated a weekly age-appropriate schedule of activities to ensure balance and appropriate growth.• Encouraged children to express their feelings more articulately, increasing their confidence.

Master Of Business Administration - Mba

Bachelor Of Science In Business Administration - Bsba, Business Administration And Management, General, Supply Chain Management Endorsement

Cum Laude

Advanced Diploma