Jocelyn Stephens Email & Phone Number

Atlanta, GA, US

Philadelphia, Pennsylvania, US

As a Business Operations Manager, I oversaw cross-functional teams of 30 direct reports across two regions, managing project tasks, final deliverables, employee files, payroll, PTO, and expenses. I implemented new project management solutions and processes to improve communication, streamlined task delegation, and optimized operations. Additionally, I.

As a Business Operations Manager, I played a key role in driving gross revenue to $2.5 million across 8 companies within seven months of operation. I prepared weekly reports for income tracking, expense tracking, and accounts receivable. I optimized truck routes for coordinating, tracking, and analyzing all shipments, maximizing efficiency and cost savings.

Atlanta, Georgia, US

As an operations manager, I increased gross revenue by $500,000, reduced overhead costs by $183,735.72, and increased margins by 69.47%. I led a team of ten and owned full accountability for day-to-day operations management. I pioneered departments and operations, defined policies and procedures, and created a comprehensive financial planning program.

Atlanta, Georgia, US

As an office administrator, I maintained accurate records of monthly expenses and executed day-to-day office procedures. I fostered a positive environment for staff members and students and leveraged my executive communication skills to cultivate new business partnerships and maintain the CRM system. I headed the implementation of the LMS and managed the.

Atlanta, GA, US

As a liaison between thousands of retailers, 75 sales representatives, three managers, and senior staff members, I aligned objectives and bridged communications. I processed retailer applications and reached out to 300+ retailers per month about COAM accounts. I analyzed retailer background reports and ensured alignment with Department of Revenue.

Atlanta, GA, US

As an Office Assistant for the Sales Department, I provided exceptional support to sales representatives and managers by overseeing retailer applications and rankings. I ensured accurate merchandise shipments and timely terminations by coordinating with different teams. My expertise in Onbase Eforms, Retailer Application Tracker, and Orderpad E-forms.

Atlanta, GA, US

As a Sales Office Assistant Intern, I provided high-quality support to 30 sales representatives, four managers, and one senior manager, overseeing retailer applications and monitoring their rankings. I worked closely with sales and warehouse personnel to ensure accurate merchandise shipments and utilized my expertise in Onbase Eforms, Retailer Application.